The Talent & Employee Experience (TEE) organization is on a multi-year journey to improve the end-to-end experience for employees, managers, leaders, and our teams. The Talent function is organized by customer segments with common talent profiles with the aim to personalize the way we develop and retain our top talent, build a strong talent bench with the right skills and experiences, increase diversity amongst our senior leadership, have top talent in the highest impact roles for today and tomorrow.The Talent Advisory team plays an instrumental role in supporting leaders, managers, and employees on long-term approaches to building our talent bench for the future while helping us define scalable, innovative products for Development & Progression that unlock our workforce's full potential.
Want more jobs like this?
Get jobs delivered to your inbox every week.
As a Talent Advisor for the Consumer segment, you will partner with a senior Talent Advisor to support the delivery of talent management processes for aligned corporate functions inclusive of talent reviews, promotion, succession planning and manager development for your aligned client segment. You will leverage talent development expertise as well as consulting, project management and analytical skills to advise business leaders on talent solutions and support function-specific talent initiatives for your client segment through the execution of talent discussions, leadership team/offsite workshops, manager development sessions, and executive coaching. You will support utilization and improvement of the HR, Talent & Employee Experience products to meet business demand and contribute to the improvement of the firmwide talent advisory offerings. Key success outcomes the role include: Understanding of the Consumer & Firmwide Ops' business structure, senior talent and unique business needs to help define and contribute value to an overarching talent strategy, partnership across the talent and HR segment to align on focus areas, providing clarity on our talent advisory intake model and offerings, ability to leverage available talent development solutions to scale impact and improve focus of our leaders on understanding and developing high potential, diverse talent, and succession outcomes.
Job Responsibilities:
- Partner across the HR function, including Product Owners and subject matter experts, to amplify efforts related to Performance Development and Manager Effectiveness across the respective client groups
- Promote utilization of firmwide HR talent products within your client segment by providing regular updates on timelines, deliverables and customer-specific metrics to senior leaders and HRBAs, as appropriate
- Partner with relevant DOI Centers of Excellence to support HRBAs and business leaders effectively implement firmwide standards
- Partner with business leaders and HR Business Advisors to define, prioritize, drive and achieve strategic talent management objectives that support business objectives, leveraging conduct-related metrics to inform potential organizational effectiveness solutions
- Leverage firmwide standards and frameworks to guide and scale successful delivery of annual talent processes (promotion, succession planning and performance development)
- Advise senior leaders, using strong relationship skills and expertise, to diagnose people and organizational gaps and identify ongoing training and development needs for talent within their organization
- Maintain a strong controls environment by adhering to risk/control expectations, procedures and processes
Required Qualifications, Capabilities, and Skills:
- 7+ years of Human Resources, Strategy, or Business Management experience required.
- Proven business analytical skills (ability to utilize critical thinking and analytical skills to identify issues and trends, develop solutions and/or recommendations to address root cause)
- Strong organization and time management skills, including the ability to manage multiple deliverables simultaneously
- Excellent project/program management and planning skills
- Ability to work collaboratively and develop strong working partnerships with HR colleagues and the business
- Strong PowerPoint skills, high attention to detail and ability to convey a narrative through use of data and research
- Excellent verbal and written communication skills
- Strong facilitation and coaching skills
- Experience in designing and delivering talent development interventions
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.