Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

Software Engineer III - Production Support

AT JPMorgan Chase
JPMorgan Chase

Software Engineer III - Production Support

Bangalore, India

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.

As a Software Engineer III at JPMorgan Chase within the Chief Technology Office, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.

Job responsibilities

  • Design, develop, and implement software solutions that enhance system reliability and performance.
  • Create secure and high-quality production code, ensuring it aligns with system architecture and design constraints.
  • Develop proactive monitoring systems and automation tools to facilitate automatic healing and recovery during system failures.
  • Conduct root cause analysis and implement permanent remediation plans to prevent future incidents.
  • Gather, analyze, and synthesize data to develop visualizations and reports on application/system health, uptime, and performance improvements.
  • Collaborate with development teams to build reliability and address service disruptions.
  • Promote a team culture of diversity, equity, inclusion, and respect.

Want more jobs like this?

Get jobs delivered to your inbox every week.

Select a location
By signing up, you agree to our Terms of Service & Privacy Policy.

Required qualifications, capabilities, and skills

  • Formal training or certification on Software engineering concepts and 3+ years applied experience
  • Proficient in platform management across Linux, UNIX, and Windows, with expertise in application and middleware support.
  • Proficiency in observability, instrumentation, monitoring, alerting, and performance issue response using AppDynamics, Dynatrace, Splunk, and Grafana.
  • Experience with automation and configuration management tools, including Ansible, Puppet, and Chef.
  • Hands on scripting and programming languages, particularly Python and Java.
  • Experienced in system design, application development, testing, and ensuring operational stability.
  • Understanding of agile methodologies, including CI/CD, application resiliency, and security practices, with experience in Jenkins, GIT, CI/CD pipelines, and Agile/Scrum practices.

Preferred qualifications, capabilities, and skills

  • Familiarity with modern front-end technologies
  • Exposure to cloud technologies
  • Familiar with DevOps and SRE principles.
  • Knowledge of infrastructure management, capacity planning, and resilience strategies.

Client-provided location(s): Bengaluru, Karnataka, India; Hyderabad, Telangana, India
Job ID: JPMorgan-210630005
Employment Type: Full Time