Software Engineer III - AI/ML

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.

As a Software Engineer III at JPMorgan Chase within the Corporate Technology organization, you will serve as a seasoned member of an agile team, designing and delivering trusted, market-leading technology products in a secure, stable, and scalable manner. You will be responsible for implementing critical technology solutions across multiple technical areas within various business functions, supporting the firm's business objectives.

Job responsibilities

• Designs, develops, deploys, and manages AI/ML models using advanced techniques, LLMs, and Agentic AI for compliance and risk management solutions.
• Conducts research on AI techniques to enhance model performance
• Designs, builds, tests, and deploys automation scripts, monitoring tools, and machine learning models to support IT operations; ensures solutions are scalable, maintainable, and aligned with business requirements
• Implements and refines algorithms for anomaly detection, predictive incident analysis, and automated remediation while integrating these solutions with existing monitoring and alerting platforms to reduce manual intervention and improve response times
• Integrates AIOps solutions with IT service management (ITSM) tools, CI/CD pipelines, and cloud infrastructure; automates repetitive operational tasks such as health checks, resource provisioning, and incident triage
• Collect, clean, and process operational data from diverse sources such as logs, metrics, events, and traces
• Works closely with SREs, infrastructure, application, and support teams to understand operational pain points and requirements
• Participates in code reviews, contributes to best practices, and help optimize existing AIOps workflows; monitors solution performance and iterate based on feedback and operational metrics
• Ensures all automation and data handling practices comply with organizational security policies and regulatory requirements; collaborates with security teams to address vulnerabilities and maintain data integrity
• Develops and maintains tools and frameworks for model training, evaluation, and optimization
• Creates and maintains clear documentation for developed solutions, processes, and troubleshooting guides and trains team members and stakeholders on AIOps tools and practices

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 3+ years applied experience
• Hands-on practical experience in system design, application development, testing, and operational stability
• Proficient hands-on coding experience in Java and Python, with experience in leveraging available libraries, such as Tensorflow, Keras, Pytorch, or Scikit-learn to dedicated projects
• Experience in Artificial Intelligence (AI) Model development such as Generative AI (GenAI) and large language models (LLM)
• Demonstrated knowledge of software applications and technical processes within a technical discipline Artificial Intelligence (AI) and Machine Learning (ML)
• Strong experience in natural language processing (NLP) and its applications
• Proficient knowledge of cloud technologies such as Azure
• Overall knowledge of the Software Development Life Cycle and solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
• Demonstrated experience in working on Spark, Hive, and SQL

Preferred qualifications, capabilities, and skills

• Familiarity with modern front-end technologies
• Proficient Knowledge of AWS cloud and its basic services
• Familiarity with MLOps tools and practices for seamless integration of machine learning models into production

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Client-provided location(s): Houston, TX, Jersey City, NJ

Job ID: JPMorgan-210664619

Employment Type: FULL_TIME

Posted: 2025-09-10T19:15:03