Site Reliability Engineer III - CAO - Global Real Estate Technology

There's nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world's most complex and mission-critical systems.

As a Site Reliability Engineer III at JPMorgan Chase within the Employee Platforms team, you will solve complex and broad business problems with simple and straightforward solutions. Through code and cloud infrastructure, you will configure, maintain, monitor, and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions. You are a significant contributor to your team by sharing your knowledge of end-to-end operations, availability, reliability, and scalability of your application or platform.

Job responsibilities

• Guides and assists others in the areas of building appropriate level designs and gaining consensus from peers where appropriate
• Collaborates with other software engineers and teams to design and implement deployment approaches using automated continuous integration and continuous delivery pipelines
• Collaborates with other software engineers and teams to design, develop, test, and implement availability, reliability, scalability, and solutions in their applications
• Mentor, Coach other Junior fellow SRE members in the location and act as point of contact for driving SRE practices for the team
• Implements infrastructure, configuration, and network as code for the applications and platforms in your remit
• Collaborates with technical experts, key stakeholders, and team members to resolve complex problems
• Understands service level indicators and utilizes service level objectives to proactively resolve issues before they impact customers
• Supports the adoption of site reliability engineering best practices within your team

• Formal training or certification on site reliability engineering concepts and 3+ years applied experience
• Be the point of contact for all day 2 day SRE operations for the team
• Ability to code in at least one programming language
• Familiar with site reliability concepts, principles, and practices
• Familiar with observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others
• Experience maintaining AWS Cloud-base infrastructure AWS/LAMDA/S3/Route 53/Redshift/ECS/EC2/CloudWatch/Auto scaling
• Familiarity with containers or a common Server OS such as Linux and Windows
• Knowledge of software, applications and technical processes within a given technical discipline (e.g., Cloud, artificial intelligence, Android, Incident and Change management Process, Experience/ knowledge of GOOGLE SRE Process )
• Knowledge of Tools and concepts like Control-M, Autosys, POSTMAN/Swagger, SERVICE NOW, SQL/ORACLE/My SQL / Python/ PowerShell/OOP
• Knowledge of continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform, CICD/GITHUB/ Bitbucket
• Knowledge of common networking technologies like SSH, SMTP, SFTP, HTTPS

• Good to have Docker/ fluent
• ITIL Version 3.0 or Greater
• General Knowledge of financial services industry