Senior Product Associate, Strategy & Planning - Banking Payments
Yesterday• Columbus, OH
New York, NYWilmington, DE
Join the Wires & International Payments team, where we are transforming the future of digital payments. Be part of a group of innovative product and strategy leaders dedicated to delivering seamless payment experiences and platforms for millions of customers. We value creativity, collaboration, and a relentless drive for product excellence.
Job Summary
As a Senior Product Associate in Wires & International Payments, you will help the product team strategize to create seamless payment experiences for customers across digital and operational payment platforms. You will support the product's development lifecycle, using data analysis to drive execution and prioritization with product owners. In this role, you will collaborate with cross-functional partners, communicate key product updates, and help shape the future of banking payments for over 60 million customers.
Job Responsibilities
- Define product objectives and strategy, supporting leadership in organizing quarterly objectives and key results.
- Create and maintain a unified book of work and product roadmap for Wires scrum teams, ensuring timely delivery of projects.
- Communicate roadmap updates to cross-functional partners and senior stakeholders, preparing meeting agendas and tracking key tasks.
- Report on product metrics, maintaining a monthly view of key highlights, changes, and trends, and synthesizing data to inform backlog prioritization.
- Collaborate with customer experience teams to analyze data and provide actionable insights.
- Design stakeholder communications, including presentations and emails, to share product enhancements and key updates.
- Coordinate with cross-functional partners to finalize materials and organize presentation speakers.
- Serve as spokesperson for the Product Lead in various forums when needed.
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Required qualifications, capabilities, and skills
- 2+ years of experience in business management, strategy, or program management.
- 2+ years of experience or equivalent expertise in project management, product management, or a relevant domain area.
- Background in product development lifecycle, design, and data analytics.
- Exceptional organizational skills, with experience managing a portfolio of products or large-scale projects.
- Critical thinking skills and ability to tailor communications for different audiences.
- Strong verbal and written communication skills.
- Experience presenting to senior audiences.
- Ability to operate independently.
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.
Client-provided location(s): Columbus, OH, New York, NY, Wilmington, DE
Job ID: JPMorgan-210663941
Employment Type: FULL_TIME
Posted: 2025-09-09T19:11:24
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion