Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.
As a Senior Product Associate within the Card Authorizations team, you will drive end-to-end execution for the product's vision and roadmap agenda. You will architect business solutions and analyze requirements that align with strategic objectives, partnering with product, technology, and business stakeholders to ensure timely delivery and integration of business architecture principles.
Job responsibilities
- Collaborate with the Product Manager to identify new product opportunities through user research and discovery.
- Conduct detailed business analysis to identify and document requirements, processes, and solutions.
- Maintain deep knowledge of product vision, strategy, roadmap, technical, and operational aspects.
- Develop and maintain business architecture and capabilities models reflecting product strategies and goals.
- Work closely with IT teams to ensure technology solutions align with business needs.
- Facilitate workshops and meetings to gather requirements and drive consensus.
- Monitor industry trends and best practices to ensure competitiveness.
- Develop and maintain documentation related to business architecture and analysis findings.
- Monitor Jira hygiene and enforce standards, tracking IT and non-IT work. Focus on risk and controls, partnering with various leads to confirm impacts and scope.
- Manage product roadmap to align with budget and team availability. Release management and communication, proactive identification, and management of issues.
- Manage dependencies inside and outside of the product area. Support continuous improvement across the team to drive efficiencies and improve agile effectiveness.
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Required qualifications, capabilities, and skills
- 6+ years of experience as a Business Architect, Business Analyst,
- Strong understanding of business processes, systems, and technology
- Excellent analytical and problem-solving skills, with effective communication at all levels.
- Ability to create and maintain relationships with a wide range of stakeholders.
- Experience with business modeling tools and methodologies.
- Strong project management skills and ability to manage multiple projects.
- Strong understanding of firmwide risk and controls, and project management standards.
- Experience with high-performing teams in complex program execution
- Open to change, with ability to quickly learn new processes and adapt.
- Self-starter with strong initiative, managing multiple projects simultaneously.
Preferred qualifications, capabilities, and skills
- Familiarity with business architecture principles and integration strategies.
- Knowledge of global and line of business project and program management standards
- BS/BA degree or equivalent experience, with expert knowledge in business processes and technology disciplines
- Experience in banking and payments is a plus.
- Understanding of Waterfall and Agile methods is advantageous.
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.