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Senior Application Support Engineer

AT JPMorgan Chase
JPMorgan Chase

Senior Application Support Engineer

Bonifacio Global City, Philippines

Join our Technology Operations Group to solve business problems through innovation and engineering practices. Embrace a culture of experimentation and continuous improvement, working in a collaborative environment that encourages diversity of thought and creative solutions.

Job Summary:
As a Application Support Engineer within the Securities Services team, you will support the development of innovative pricing, risk, and trade management tools across all asset classes and financial instruments. You will work on complex problems at the intersection of finance and technology, partnering closely with clients to shape the product roadmap and influence the commercialization strategy. This role offers an exciting opportunity for a talented engineer with an entrepreneurial spirit in a fast-paced, client-facing environment.

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Job Responsibilities:

  • Tackle complex problems at the intersection of finance and technology
  • Contribute to a new business initiative within JPM that influences the commercialization strategy
  • Partner with asset managers, hedge funds, and investment advisors to understand their needs
  • Collaborate with high-performing teams within JPM to inspire innovation and champion change

Required Qualifications, Capabilities, and Skills:

  • Degree in Engineering or Computer Science or equivalent experience
  • Proficiency in scripting languages to support the live platform
  • Strong skills in complex financial systems, application support, Unix/Linux, Unix Shell, Bash scripting, Python, Oracle SQL, and monitoring critical systems
  • Experience with Grafana, Geneos, Control-M, and ITIL Level 2 support processes
  • Excellent analytical and problem-solving abilities, including network technologies and protocols
  • Applications Support / SRE / DevOps experience
  • Monitoring of critical systems in Production environments

Preferred Qualifications, Capabilities, and Skills:

  • Financial industry experience
  • Object-oriented programming, cloud computing, distributed systems, and web applications
  • Intellectual passion for digital transformation and technology in financial services
  • Dedication to team effort and perseverance with cross-functional partners
  • Quick learner with strong attention to detail
  • Continuous improvement and automation mindset
  • Ability to collaborate with high-performing teams to accomplish common goals
  • Familiarity with ITSM tools like ServiceNow, Jira, Confluence, and GIT


ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Client-provided location(s): Taguig, Metro Manila, Philippines
Job ID: JPMorgan-210630653
Employment Type: Full Time