Senior Administrative Assistant

Become an integral part of the Consumer and Community Banking team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement. Be part of a team that is results-oriented, with a focus on attention to detail and quality.

As a Senior Administrative Assistant in Consumer and Community Banking-Card Services, you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen and deliver flawless work output. Your daily routine also includes interaction with various executive level internal clients across the lines of businesses. You will need to adapt procedures, processes, and techniques to complete assignments in line with the department's activities and goals.

Job responsibilities

• Facilitate staff onboarding and offboarding by collaborating with team leaders for equipment setup and system access.
• Engage with fellow administrators at our Elgin site and coordinate events.
• Coordinate and manage logistics for internal and external meetings, including arranging complex domestic and international travel.
• Organize offsite conferences and external events, including catering and transportation, fostering positive partnerships with the administrative assistants team.
• Process invoices and travel and expense claims, ensuring adherence to policies and guidelines. Serve as a subject matter expert on policies and procedures.
• Compose high-quality emails and messages for individuals at all organizational levels.
• Maintain complex and detailed calendars, manage routine activities independently, and provide advance notice of any issues or delays. Lead and coordinate ad hoc projects as requested.
• Create and edit spreadsheets and presentations for client meetings, including printing and binding.
• Maintain departmental documents, including current organizational charts and expenses.
• Support readiness projects and help lead site objectives.
• Partner with production operations support.

Required qualifications, capabilities, and skills

• At least three years of administrative experience
• Advanced ability to organize
• Discretion and good judgment in confidential situations, and proven experience interacting with senior management
• Strong interpersonal, written, and oral communication skills
• Strong proficiency in Microsoft Office
• Excellent telephone etiquette and ability to manage competing priorities i.e. calendar management

Preferred qualifications, capabilities, and skills

• Experience supporting at the Managing Director level (or equivalent) or above
• College degree is a plus

Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid option

ABOUT US

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

Client-provided location(s): Elgin, IL

Job ID: JPMorgan-210656188

Employment Type: FULL_TIME

Posted: 2025-08-22T19:10:49