Join JPMorgan's Securities Services team as a Client Solutions and Implementations Manager, where you will manage diverse client projects and deliver innovative solutions across a range of financial products.
As a Client Solutions and Implementations Manager, you will be responsible for managing projects for a diverse client base, including Asset Managers, Hedge Funds, Private Equity Funds, and more. You will cover all Securities Services products, from Custody to Trading Services, ensuring successful implementation and client satisfaction.
Job responsibilities:
- Drive the client requirements gathering process and propose target solutions.
- Ensure client requirements are understood and documented with appropriate sign-off.
- Develop and manage project delivery plans and facilitate client legal agreements.
- Execute plans with robust governance and reporting, managing project risks.
- Manage virtual teams across multiple locations and disciplines.
- Execute post-implementation reviews to improve practices.
- Prioritize, track, and report on all projects in the pipeline.
- Ensure compliance with all controls and procedures.
- Own project communication to internal and external stakeholders.
- Deliver high levels of client satisfaction.
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Required qualifications, capabilities, and skills:
- Working knowledge of multiple Securities Services products.
- Project and program management skills.
- Clear, articulate, and concise verbal and written communication.
- Client-facing skills and ability to influence collaboratively.
- Strong presentation skills and risk resolution capabilities.
- Ability to systematically remove ambiguity from projects.
- Work well in an evolving environment.
Preferred qualifications, capabilities, and skills:
- 3-5 Years in Financial Services, particularly Securities Servicing Industry.
- 2+ years in a client-facing implementation role or commensurate experience.
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.