Risk Management - Control Manager - Senior Associate

Join JPMorgan Chase's Risk Management and Compliance team, where your expertise will be pivotal in maintaining our strength and resilience. You'll be tasked with anticipating emerging risks and using your judgement to address challenges impacting our company, customers, and communities. Our culture encourages innovative thinking and challenges the status quo, striving for excellence in all we do.

As a Risk Control Manager Senior Associate within the Asset & Wealth Management (AWM) Risk, Climate, Nature and Social (CNS) Risk, Risk Reporting Middle Office (RRMO), and Risk Chief Data Office (CDO) team, you will play a key role in developing an enhanced control framework that fosters a continuous and integrated approach to risk assessment. You will be responsible for conducting top-down risk analysis, identifying control issues in real-time, and engaging in escalation, root cause analysis, and remediation processes. Building and maintaining relationships with global business partners and stakeholders across the organization will be essential to promote early operational risk identification and assessment, ensure effective design and evaluation of controls, and implement sustainable solutions to mitigate operational risk. As part of a diverse and talented team, you will oversee the global control framework and be trained and developed into a trusted advisor for the teams we support. Additionally, you will have access to a wide range of professional development opportunities to enhance your skills and expand your network in this exciting and rapidly evolving field within the financial services industry.

Job responsibilities:

• Support the team centralization efforts under the Managing Director's (MD) organization on Firmwide and RM&C wide control programs and initiatives; syndicate and automate common processes across the MD's organization for efficiency improvement and better process workflow through technologies and tools.
• Manage and centralize the control framework and processes across Asset & Wealth Management (AWM) Risk, Climate, Nature and Social (CNS) Risk, Risk Reporting Middle Office (RRMO) and Risk Chief Data Office (CDO), including but not limited to the Tooling Governance framework, Compliance and Operational Risk Evaluation (CORE) requirements and deliverables, Firmwide Lessons Learned and Key Issues review, Annual Consecutive Leave Assessment, etc.
• Facilitate the broader team's operation as an Innovation Hub through program management, innovation solutions development, technology utilization and stakeholder satisfaction improvement.
• Lead as the Subject Matter Expert for the Tooling Governance Framework that includes User Tools (UT), Intelligent Solutions (IS), Estimations (Models, Analytical Tools and Quantitative Models) and AI/ML Use Cases across multiple LOBs under the MD's organization, including but not limited to inventory management, metrics reporting, stakeholder requests handling, etc.
• Manage Quarterly and Annual Confirmation/Certification process for the tools, engage closely with business partners and stakeholders to ensure timely delivery of the control activities and compliance of the Firmwide Policy and Governance Standard.
• Assist with development of CORE documentation through participation in end-to-end process walkthroughs and deep dives with assigned business unit.
• Support control design and performance review activities that leverage proven evaluation strategies and sound change management protocol.
• Perform ongoing analysis of program-related data (e.g., KRI/KPI) and develop ad-hoc reports as requested to support business-related programs and strategies.
• Support review preparation and remediation efforts for Regulatory, Second Line and Internal Audit exams / reviews, providing control oversight and guidance to business partners.
• Evaluate, analyze, track, and monitor control environment for weaknesses and develop issues and action plans to ensure progress toward planned completion dates via CORE administration.
• Lead Control Management for Risk projects including regulatory and exam support which includes providing controls oversight and guidance to business partners, with potential development and delivery of training sessions as needed to educate partners.

• 5+ years of experience in Risk Management, Control Management, Compliance, Internal Audit or other related fields - or equivalent professional experience.
• Strong communication (oral and written) with high degree of comfort communicating with business partners and senior management, the ability to edit and prepare executive level communications.
• High degree of initiative, self-direction and a team collaborative approach to time-sensitive deliverable.
• Ability to think clearly and strategically while managing competing priorities, using good time management and organizational skill.
• Ability to engage in group problem solving and build consensus among stakeholders to drive initiatives to completion in a timely and effective manner.
• Solid teamwork ethics with the ability to foster relationships with teams in different locations.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Access Database) and SharePoint with the ability to develop compelling and meaningful executive presentations.

• End-to-end program management experience
• Tooling Governance experiences (User Tools, Intelligent Solutions, Estimations, AI/ML use cases) are strongly preferred.
• Proficiency in reporting management and visual analytics tools (e.g., SharePoint, Tableau).
• Confident leadership with sound judgment and ability to multi-task, work well under pressure with commitment to deliver under tight deadlines; demonstrated ability to influence.