Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in the Regulatory and Change Management Governance team to partner with the Business
As a member of the Regulatory and Change Management Governance team, you will ensure that obligations and sustainment process tasks are completed within SLA. You will be responsible for maintaining accuracy in actions taken on our internal applications. Your role involves understanding data, conducting analysis, and delivering precise insights and dashboards to our teams and stakeholders.
Job Responsibilities
- Collaborate and support the RCMG team to assist with obligation mapping sustainment, procedure sustainment, regulatory event notifications, and related deliverables.
- Establish project requirements, priorities, and deadlines to ensure timely completion of deliverables.
- Proactively identify obstacles/challenges impacting milestone completion and collaborate with the team to develop mitigating solutions; escalate where appropriate.
- Support Reporting team on the production and submission of management information such as performance metrics, service level adherence, and scorecards.
- Quickly learn the current operating model and systems (Enterprise Library Application (ELA), Spectrum, Controls Change Manager); use the acquired knowledge to inform / continuously improve the legal obligation sustainment model.
- Escalate issues as identified and participate in problem-solving and resolution.
- Drive the completion of business change, as identified.
- Participate in User Acceptance testing (for ELA and Spectrum).
- Create and support an inclusive work environment.
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Required qualifications, capabilities, and Skills
- Bachelor's degree required.
- Strong analytical and problem-solving skills with a proactive approach to owning and resolving issues.
- Thorough and systematic approach to ensure effective completion of activities.
- Flexible in handling multiple tasks, changing priorities, and tight deadlines.
- Questions existing systems/processes for efficiency and suggests improvements.
- Operates collaboratively with strong interpersonal skills for effective teamwork.
- Strong technical skills in SharePoint, PowerPoint, Excel functions, and maintains high ethical standards with exposure to confidential information.
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.