Reference Data Manager I

Drive operational excellence and strategic innovation as a leader in team development and management

Job Summary: As an Operations Manager within our dynamic team, you will oversee the operational management and control of daily workflows. You will be responsible for maximizing team capacity through effective resource planning and ensuring robust team structures via training and succession planning. Your role will also involve providing direction, leadership, and effective communication to ensure alignment with strategic and regulatory changes.

Job Responsibilities:

• Manage and control the daily workflow operationally.
• Maximize team capacity through effective resource planning.
• Ensure all daily controls and processing are completed and signed off.
• Provide direction and leadership to the team.
• Communicate effectively to ensure staff awareness of strategic and regulatory changes.
• Continuously review and update Standard Operating Procedures in line with new policies.
• Contribute to the strategic development of the department.
• Regularly review risks, controls, and governance to ensure satisfactory audits.

Required Qualifications, Skills, and Capabilities:

• Operational subject matter expertise.
• Strong people management skills with the ability to lead and motivate managers.
• Strong risk and control awareness with the ability to prioritize workloads.
• Confident communicator with both internal and external clients.

Preferred Qualifications, Skills, and Capabilities:

• Strategic thinker with the ability to implement process improvements.
• Bachelor's degree or equivalent.
• Proficient in Microsoft Office products including Word, Excel, Access, and Outlook.
• Proficient with Citizen Developer tools (Alteryx, UI Path, Pega low code), SQL query, or Python.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Client-provided location(s): Mumbai, India

Job ID: JPMorgan-210652583

Employment Type: FULL_TIME

Posted: 2025-08-13T01:31:25