We are seeking an experienced Quant Analytics Manager to improve the way we develop credit card acquisition forecasts and offers to optimize investment outcomes and drive sustainable growth of the credit card business.
As a team leader in Card Data & Analytics (D&A) Acquisitions Forecast & Offers Analytics, you will use your skills in data engineering, analysis, modeling, and project management to initiate, develop, and complete advanced analytics projects. These include, e.g., developing predictive models, creating data assets, and improving processes, etc., to support the development, monitoring, and refinement of acquisitions forecasts and offers. You are a hands-on leader who will work independently as well as coach a team of analysts and associates, providing tactical support as well as strategic oversight to business partners across Product, Marketing, Finance, and Risk teams and deliver against growth targets.
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The Acquisitions Forecast & Offers Analytics team is integral to Card D&A, focusing on the development and application of quantitative methods as well as data exploration to inform and drive credit card acquisition strategy. You will work with industry-leading brands as well as emerging partnerships and contribute to the growth of our credit card portfolio.
Job Responsibilities:
- Contribute independently as well as lead, manage, and coach a team of analysts to:
- Provide both tactical support as well as strategic oversight to Product, Marketing, Finance, and Risk teams to drive credit card acquisitions investment decisions
- Develop and communicate actionable data-driven insights for marketing campaigns
- Leverage existing data assets and develop new ones to improve acquisitions forecast quality to grow the business sustainably
- Support card business goals, developing reports for senior leaders to define and monitor key performance metrics
- Be a champion of the data and analytics community, representing business users and analysts to data architects, platform developers, and data owners, and nurturing a broader culture of data-as-an-asset
- Improve our ways of working to increase efficiency and effectiveness, identifying and closing gaps between people, processes, and systems
- Ensure business continuity, driving the adoption of standards and best practices
- Stay current with industry trends and emerging technologies
Required Qualifications, Capabilities, and Skills:
- Bachelor's degree or equivalent in a quantitative discipline, e.g., engineering, mathematics, computer science, physical sciences, etc.
- 6+ years of professional experience combined or equivalent in data/decision science, forecasting, data management/engineering, and business intelligence
- Intermediate and better experience with data ETL, analysis, visualization, and change management using software tools such as Snowflake, SAS, Python, R, Alteryx, Tableau, GitHub, Excel, PowerPoint, etc.
- Communicate clearly and effectively to audiences of varying technical levels
- Manage competing priorities in highly matrixed organization
Preferred Qualifications, Capabilities, and Skills:
- Experience with causal inference and machine learning techniques, having developed and deployed quantitative models in a professional environment
- Professional experience in consumer banking, lending, or similarly regulated industries
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.