Program/Project Manager
The Chase Auto Private Label Captive Finance (PLCF) business has more than 20 years in the captive finance business and is the largest bank-owned private label captive finance provider in the U.S. We serve as the captive finance partner to seven domestic and global auto manufacturers: Subaru, Jaguar Land Rover, Maserati, Aston Martin, McLaren and Rivian.
As a Business Transformation Lead on PLCF Vehicle Remarketing and Loyalty team, you will collaborate with various teams to define business cases, synthesize and develop requirements and ensure timely and successful implementation of large scale projects within the PLCF organization. You will work on a large scale, complex projects with multiple lines of business and cross-functional teams.
The Business Transformation Lead will be the primary point of contact for the Vehicle Remarketing and Loyalty team for transformational efforts with our product and technical teams. This role partners in developing business cases, gathering requirements, implementation planning and change management. This role will also interface with 3rd party vendors related to any product or technical work.
Job responsibilities
- Represent as point of Contact within Vehicle Remarketing and Loyalty for product, technical and transformational work
- Partner with business and finance resources on business case development
- Gather requirements and develop features for product work
- Partner with business on implementation plans
- Represent the Vehicle Remarketing and Loyalty team in change management forums related to technical work
- Interface with 3rd party vendors related to Vehicle Remarketing and Loyalty work
Required qualifications, capabilities and skills
- 3+ years of experience working in an Agile or product lifecycle role
- Well-developed interpersonal, organizational, analytical, problem-solving, project management and verbal and written communication skills
- Experience using data to build business cases
- Proven experience in collaborating across teams and lines of business within large organizations, including influencing stakeholders and working with diverse teams
- A high level of personal initiative, setting and achieving challenging goals, and demonstrating entrepreneurial leadership
- Experience prioritizing product / technical work
- Automotive / Captive Finance Experience
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Preferred qualifications, capabilities and skills
- Vehicle remarketing experience
- Originations, servicing and digital product experience
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
When it comes to buying a vehicle or refinancing an existing car loan, many customers turn to Chase to help. Our auto lending services are constantly evolving and incorporating the latest technology to help match car buyers with dealers, provide competitive financing options and ease loan management.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion