In this multi-faceted role, you will partner with the client and internal Chase Auto groups to optimize the end-to-end car buying process, the customer experience, and the competitive landscape for this evolving business. Through this process, you will identify opportunities to develop and execute the operating business processes and strengthen our business results through new programs, marketing/experiences, pricing credit and risk management strategies.
This role will deliver day to day management of the business, developing strategies and capabilities to support Rivian's business goals and objectives. This role will have responsibility for the P&L of Rivian Financial Services and will manage a team to support the strategy and execution of programming and initiatives.
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This position requires strong stakeholder management at all levels of Chase Auto and throughout the broader JPMorganChase organization to develop and lead strategic opportunities to support the needs of the manufacturers and the captive finance companies. You will identify opportunities to develop new strategic initiatives and programs through marketing/experiences, pricing, credit, and risk management strategies. This will require strong partnership with the Strategic Business Management team within Private Label Captive Finance as well as Auto support teams including Finance, Marketing, Data & Analytics, Product, Strategy, Corporate Development, Legal, Controls, Risk, and Compliance to develop and deploy new strategies, capabilities, and programs.
Job responsibilities
- Identify opportunities to bring together the assets of the firm to develop and execute strategies that support our OEM partners' growth objectives
- Oversee the go to market pricing strategy in collaboration with the client, understanding the competitive landscape to develop recommendations to optimize sales volume and returns
- Lead the program development for private label partnerships:
- Work closely with partners/clients to develop the operating model and support processes to enable a successful auto finance and leasing experience.
- Prioritize, negotiate, and remove blockers to orchestrate successful launch and/or optimization cycle.
- Manage development of reporting and success criteria in partnership with the client
- Manage the P&L for Rivian Financial Services
- Identify and execute marketing and experiential opportunities in collaboration with clients and other JPMorganChase Lines of Business
- Monitor the external environment for important competitive developments and potential partnership opportunities
- Manage client requests including communicating results, problem resolution and key accomplishments coordinating a regular cadence of business reviews and collaborative discussions
- Lead the governance and approval process for new strategies and initiatives, including coordination with cross-function partners including Product, Risk, Legal, Marketing/Experiences, and Finance
- Manage communication and deployment with internal and external stakeholders
- Partner with Regional Sales Executives, Credit Executive and other internal stakeholders to monitor business results and program effectiveness
- Partner with Vehicle Remarketing to ensure management of our off lease portfolio
Required qualifications, capabilities and skills
- BA/BS degree or equivalent experience
- 7+ years of proven general management and leadership experience; experience in private label or co-brand partnership roles is ideal
- Must have experience managing teams and developing individual team members
- Proven experience in collaborating across teams and lines of business within large organizations, including influencing stakeholders and working with diverse teams
- Strong proficiency with executive-level presentation materials and briefings, and the ability to simplify complex subject matter into digestible executive communications
- Excellent analytical skills with the ability to leverage data and anecdotal feedback to structure complex problems and make decisions
- Exceptional people leadership, relationship development and negotiating skills; ability to earn respect and trust among internal and external business partners and team members
- Thought leader with a disruptive, growth mindset and the ability to proactively identify opportunities to innovate and improve the business
- Intellectual curiosity and propensity to learn new subjects quickly
- Sense of urgency with disposition to execute
- Proven ability promoting a strong control environment by adhering to risk/control expectations, procedures, and processes
Preferred qualifications, capabilities, and skills
- MBA or graduate degree
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
When it comes to buying a vehicle or refinancing an existing car loan, many customers turn to Chase to help. Our auto lending services are constantly evolving and incorporating the latest technology to help match car buyers with dealers, provide competitive financing options and ease loan management.