Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across product lines.
As a Senior Product Portfolio Operations Associate in Global Banking, you are a significant member of a team responsible for implementing connectivity strategies across the product space. You understand what it takes to bring together all the key elements of a product line and its products to ensure coordinated outcomes.
Job responsibilities
- Create synergies across products to ensure successful delivery against business objectives
- Collect key inputs from across products to ensure the full product-line framework highlights our core cross-product priorities, sequencing, and trade-offs
- Calculate metrics for portfolio management operations and analyzes data for areas of opportunity
- Develop change initiative materials and change timelines
- Assist in the product-level collection strategy consisting of controls, financials, and resourcing needs
- Partner with product and control teams to ensure digital product compliance of new enhancements; and evaluate the strength of existing product controls
- Able to work collaboratively in teams and independently to develop meaningful relationships to achieve individual and team goal
- Support intake and prioritization activities for new enhancement requests; perform analysis to understand the customer problem, strategic alignment and measures of success
- Support program updates to stakeholders and leadership team
- Understanding of risk, controls and compliance to departmental and company-wide standards
- Define and implement new frameworks to support processes
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Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product management, program management or performance optimization
- Proven ability to manage and implement operational effectiveness initiatives
- Work in a fast-paced environment, be flexible, follow tight deadlines, organize, and prioritize work
- Work collaboratively in teams and independently to develop meaningful relationships to achieve individual and team goals
- Proven ability to operate within the product development life cycle and agile methodologies
- Critical thinking; can be given an objective and break it down into a plan with little guidance and execute
- Problem solving; quickly identify pain points and opportunities
- Willing to learn; ability to digest and understand large amount of information quickly
- Understanding of risk, controls and compliance to departmental and company-wide standards
- Excellent relationship-building skills
Preferred qualifications, capabilities, and skills
- Product or business analysis experience; proficient expertise in qualitative and quantitative analysis
- Prior working experience supporting product organization; or exposure to digital product delivery
- Familiarity with chase.com platform, Chase Connect or other digital experiences
- Familiar with Jira and Confluence for project tracking, collaboration or capturing high level business requirements
- Experience with digital product controls for online payment and authentication experiences
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.
Commercial Banking provides credit and financing, treasury and payment services, international banking and real estate services to clients-including corporations, municipalities, institutions, real estate investors and owners, and not-for-profit organizations.