Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across product lines.
As a Product Portfolio Operations Manager in the Product office of the CAO you are a foundational member of a team responsible for implementing connectivity strategies across the product space, while being directly responsible for operational governance activities that enhance coordination in our product department.
Job responsibilities
- Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for Product management/delivery operations and change initiatives
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- Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices
- Create presentation materials that clearly convey the business' product strategy, roadmap, and key successes to executive leadership and key stakeholders across JPMorgan
- Assist product and business leaders in crafting materials that effectively communicate their vision and its relevance to Acquiring Payment Rails leadership
- Implements a product-level collection strategy consisting of controls, financials, and resourcing needs
- Design crisp PowerPoint visualizations that convey complex information and insights that are clear and inspiring to audiences
- Coordinate agenda and materials for monthly executive business unit reviews; Provide thought leadership and guide development of agendas and materials for senior leadership offsites and recurring executive business reviews
Required qualifications, capabilities, and skills
- Bachelor's degree required
- Minimum of 8 years of experience and demonstrated success in Strategy, Product, Executive Communications, or Consulting
- Proven experience (5+ years) creating powerful presentations in PowerPoint, with strong portfolio samples showcasing previous work
- Demonstrated ability to engage and lead discussions with senior-level stakeholders
Preferred qualifications, capabilities, and skills
- Graduate degree in business or communications preferred; PowerPoint design - design and build high-impact presentation materials that communicate complex ideas and strategies effectively through text, charts, and creative visualizations
- Exceptional storytelling - craft communications for partners and executive leadership that translate complex work into clear and engaging narratives that resonate with various stakeholders
- Proactive problem-solving - continually seek ways to adapt approach based on new information, identifying the most effective way to achieve the desired outcomes
- Critical thinking - distill complex information into clear, concise messages
- Multi-workstream organization - simultaneously manage, prioritize, and deliver multiple projects and streams of communication with both detailed and high-level views
- Stakeholder management - excellent cross-functional collaboration skills, with the ability to influence and align senior leaders across a large, matrixed organization
- Tech/product delivery knowledge - familiarity and/or understanding of modern technology delivery processes and methodologies, particularly from a product management point of view (preferred); Experience with technology, product, or financial companies/roles (preferred)
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
A part of the Commercial & Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money, and assets. The team of experts tackles complex challenges at every stage of the payment lifecycle. And their industry-leading solutions facilitate seamless transactions across borders, industries, and platforms.
Operating in over 160 countries and handling more than 120 currencies, J.P. Morgan Payments business is the largest processor of USD payments, with a daily transaction volume of $10 trillion.