The Commerce Payments organization is a motivated, forward thinking team comprised of high talent product managers with a singular focus of delivering innovative payment services via the most important platforms of today and tomorrow. We seek to transform customer experiences, simplify the ways we do business, and tirelessly drive toward product excellence. As a Product Partnerships Manager, VP in Commerce Payments you will lead relationship management, managing technical and business initiatives, and collaborate with internal partners. The role requires a deep understanding of the mobile & emerging payments landscape and strong relationship management skills.
Job responsibilities:
- Manage external relationships with payment network and wallet partners supporting Commerce Payments team to ensure Chase cards can be tokenized and provisioned into digital and ecommerce wallets.
- Lead and manage technical and business initiatives between our partners and Chase. This includes overseeing commercial and business discussions as well as technical intakes/changes, network mandates, and product and data integrations.
- Strengthen, manage and report on strategic partner plans/initiatives and overall partner health
- Collaborate with internal cross functional partners (product, corporate development, analytics finance, fraud, legal etc.) to lead all partnership discussions which influence product strategy
- Lead and own the development and delivery of all partner management initiatives (quarterly business reviews, monthly reporting, overall day to day management); includes managing internal and external communications to deliver these initiatives
- Accountable for all contractual obligations with key partners
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Required qualifications, capabilities, and skills:
- 6+ years of experience in strategic partnerships focused in the payments industry, including mobile wallets, payment networks, and platforms
- Experience working in a product focused environment with significant internal and external dependencies
- Experience managing new product implementations, network mandates and technical digital payments projects to support new product initiatives
- Proficient in interpreting and drafting user requirements
- Deep acumen on the mobile & emerging payments landscape, is an avid user of digital payment applications, interested in product and is a strong relationship manager
- Ability to think strategically and to connect the dots to the bigger picture, while still comfortable diving into the details required to ensure successful execution. Effective communicator with excellent written and verbal communication skills
- Proven success in collaborating, influencing, and guiding decisions with multiple stakeholders, including team members across product, technology and design
Preferred qualifications, capabilities, and skills:
- Experience working at payment networks, processors or platforms
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.