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Product Manager -Card Authorizations

AT JPMorgan Chase
JPMorgan Chase

Product Manager -Card Authorizations

Mumbai, India

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in the Card Authorizations team, you will play a pivotal role in driving end-to-end execution for the product's vision and prioritized roadmap agenda while architecting business solutions and leading the team to align with strategic objectives. You will partner with product, technology, and business stakeholders to ensure timely delivery of roadmap items and the integration of business architecture principles, while providing leadership and direction to the team.

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Job responsibilities

  • Develop and execute a strategic vision for the card authorizations product, aligning product development with business goals and customer needs.
  • Lead and mentor a high-performing team, fostering a culture of innovation, collaboration, and excellence.
  • Create business solutions that align with strategic objectives, ensuring that product development is integrated with business goals and processes.
  • Conduct detailed business analysis to identify and document business requirements, processes, and solutions. Maintain a deep knowledge of area product vision, strategy, roadmap, technical, and operational aspects.
  • Build strong relationships with Product, Technology, Data, and Business partners, setting clear expectations and providing excellent written and verbal communication. Support the Agility Lead in driving continuous improvement across the team to drive efficiencies and improve the overall effectiveness of agile.
  • Facilitate workshops and meetings to gather requirements, drive consensus, and analyze business needs.
  • Monitor industry trends and best practices to ensure the organization remains competitive.
  • Develop and maintain business architecture and capabilities models that reflect the product's strategies and goals , documentation related to business architecture, processes, ,business analysis findings,
  • Focus on risk and controls, partnering with PO's/APO's/Agility Leads/Designers to confirm impacts and scope across teams.
  • Monitor Jira hygiene and enforce Jira standards, tracking IT and non-IT work.
  • Manage product roadmap to align with the product budget and ensuring team availability. Manage dependencies, including inside and outside of the product area. Oversee release management and communication, proactively identifying and managing issues.

Required qualifications, capabilities, and skills

  • Proven experience as a Product Leader, Business Architect, or Business Analyst, with 10+ years of experience or equivalent expertise in product management or a relevant domain area.
  • Demonstrated leadership experience, with the ability to lead and mentor teams, fostering a culture of innovation and collaboration.
  • Strong understanding of business processes, systems, and technology, with experience in banking and payments domain.
  • Excellent analytical and problem-solving skills, with the ability to conduct detailed business analysis and communicate effectively with stakeholders at all levels.
  • Ability to create and maintain relationships with a wide range of stakeholders throughout the firm.
  • Experience with business modeling tools, methodologies, and business analysis techniques.
  • Strong project management skills and the ability to manage multiple projects simultaneously.
  • Strong understanding of firmwide risk and controls, and global and line of business project and program management standards and methods.
  • Experience working with high-performing teams in complex program execution, with a strong understanding of Waterfall and Agile methods.

Preferred qualifications, capabilities, and skills

  • Demonstrated prior experience working in a highly matrixed, complex organization
  • BS/BA degree or equivalent experience, with expert knowledge in all business processes across an entire line of business, as well as expertise in other lines of business and technology disciplines.


ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.

Client-provided location(s): Mumbai, Maharashtra, India
Job ID: JPMorgan-210644438
Employment Type: Full Time