Product Manager

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in Account Opening Application Lifecycle and Events within the Customer Acquisition & Marketing Platforms (CAMP) portfolio, you will play a key leadership role in leading our development teams in product backlog definition and refinement, influencing how the team solves problems, and delivering the right solutions with an Agile mindset focused on customer centric outcomes. You will contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research, customer feedback & solution definition to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. You will pay a significant role is automating the product features and building self-service enablement platform and work across CAMP to ensure that the product is ready for adoption and facilitating the growth across all customers.

• Partners with the Product Manager to identify new product opportunities that reflect the current & future needs of our customers and the market through discovery & solution definition
• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Leverages knowledge around kafka events, its capabilities and opportunities to define innovative solution to deliver outcomes that promotes self-service and automation
• Maintains a deep understanding of kafka event based architecture, its features and its ecosystem in the Account opening context
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Writes the requirements, epics, and user stories to support product development
• Communicates effectively and frequently. Shares the product vision with partners & stakeholders, and articulates the questions and answers needed to build the right capabilities
• Be a center for knowledge - Take your deep curiosity about event store and lifecycle management and a desire to connect that curiosity and knowledge to the teams that can effect change.
• Be a Technical & Customer Problem Solver - Ask questions and define the problem and where lifecycle management sits in the Chase ecosystem. Understand the functional and business use cases, and apply innovative solutions to drive our objectives for these technical products.

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Proficient knowledge of the product development life cycle and expertise in agile methodologies
• Working experience & deep understanding of subjects like kafka topics, schemas, topics, metadata and lifecycle management using events
• Experience in tools like schema registry, kafka streams, event driven architecture and ecosystem tools
• Experience (leading) in product life cycle activities including discovery and requirements definition
• Developing knowledge of data analytics and data literacy
• Natural curiousness, troubleshooting, and service interaction.
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.

• Demonstrated prior experience working in a highly matrixed, complex organization
• Product management, problem solving, platform products.
• Data management capabilities and experience with tools like Splunk and Adobe Analytics.