Product Associate [Multiple Positions Available]
DESCRIPTION:
Duties: Partner closely with Technology, Design, and Analytics teams to lead product development efforts. Analyze existing processes and systems and engage appropriate product teams to make recommendations for improvements. Identify and leverage user data, behavioral analytics, and key performance metrics, industry trends, and varying forms of customer and advisor feedback to craft designs and build the product roadmap. Define features and communicate requirements to engineering in clearly written documentation. Collaborate with a team of cross-functional partners to ensure a strong risk and controls environment. Gather requirements to write user stories and specify acceptance criteria. Work closely with developers and testers to ensure requirements and functional designs are translated accurately into working technical designs, test plans and scripts. Work closely with the development and testing teams to ensure the design is feasible, user stories accurately reflect the business need, test plans and scripts are complete, and the product is of high quality. Conduct sprint release planning and implementation activities. Measure progress and coordinate operational readiness across teams. Manage product backlog, production support, issue and defect resolution and prioritization.
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QUALIFICATIONS:
Minimum education and experience required: Bachelor's degree in Electrical Engineering, Electronic Engineering, Computer Science, Computer Information Systems, or related field of study plus 2 years of experience in the job offered or as Product Associate, Product Owner, IT Project Manager, Software Developer/Engineer, Hardware Engineer, or related occupation.
Skills Required: This position requires two (2) years of experience with the following: Application product management including improving business operations, identifying process improvement opportunities, analyzing workflows for efficiencies, analyzing business trends, and predicting future business needs. This position requires any amount experience with the following: Gathering business requirements, performing detailed analysis, and documenting user stories in an Agile environment; leading building and implementation phases in collaboration with technology development teams; ensuring testing teams perform quality assurance; performing production support, including leading root cause analysis and verifying potential solutions; designing user experience for applications; evaluating data analytics to identify product development opportunities and areas for streamlining business processes; Leveraging JIRA and JQL to create and maintain business requirements and various reporting dashboards; Process mapping with Visio or Signavio; Delivering multiple business demands on-time that meet business requirements; Presenting findings to technical and non- technical senior stakeholders including insights for analysis and improvements.
Job Location: 8181 Communications Parkway, Plano, TX 75024
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion