Product Associate

Description
As a Product Delivery Associate in CARD (LOB Partner Channel), you play a key role in transforming ideas into functional products. You support delivery processes, manage dependencies, and facilitate product releases, ensuring operational excellence and compliance. Working closely with cross-functional teams, you help identify and resolve blockers, contribute to change management, and document adherence to regulatory requirements. This role offers opportunities to develop your expertise, contribute to meaningful change, and advance your career in a growth-oriented environment.

Job Responsibilities

• Support delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies.
• Contribute to change management activities across functional partners and document adherence to the firm's risk, controls, compliance, and regulatory requirements.
• Document blockers and impediments to aid with dependency management and resource availability.
• Collaborate with the Product Delivery Manager to engage stakeholders and cross-functional partners to manage dependencies and timelines.

Required Qualifications, Capabilities, and Skills

• 1+ Years of experience in product management, project management, or a relevant domain area.
• 1+ Years of demonstrated experience or equivalent expertise in product management, project management, or a relevant domain area.
• 1+ Years of experience and/or exposure to operational management and change readiness workstreams.

Preferred Qualifications, Capabilities, and Skills

• 2+ Years of experience in product management, project management, or a relevant domain area.
• 2+ Years of demonstrated experience or equivalent expertise in product management, project management, or a relevant domain area.
• 2+ Years of experience and/or exposure to operational management and change readiness workstreams.
• Emerging knowledge of product release and deployment processes.

ABOUT US

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.

Client-provided location(s): Wilmington, DE, Plano, TX

Job ID: JPMorgan-210679168

Employment Type: FULL_TIME

Posted: 2025-10-31T19:12:14