Join our team as a Production Validation Analyst and ensure product functionalities meet specified requirements post-deployment. Utilize your automation skills to streamline validation processes and enhance operational efficiency. Be part of a dynamic team that values precision and innovation in a fast-paced environment.
As a Production Validation Analyst in the Service Product Team, you ensure product-related functionalities are thoroughly validated post-deployment, guaranteeing they meet specified requirements and operate correctly in the live environment. You leverage automation experience to streamline validation processes and enhance efficiency, providing weekend and off-hours support as needed. You collaborate with cross-functional teams to align on validation objectives and deliver high-quality results.
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Job Responsibilities:
- Conduct comprehensive checks on product functionalities post-deployment to ensure they meet requirements and function correctly in the live environment.
- Develop and maintain automated scripts using Playwright to enhance efficiency and reduce manual validation efforts.
- Detect and document discrepancies or issues in product functionality, collaborating with teams to resolve them promptly.
- Evaluate and refine validation processes regularly to improve accuracy and efficiency.
- Ensure all validation activities adhere to organizational standards
- Work closely with cross-functional teams to ensure alignment on validation objectives and outcomes.
- Prepare detailed reports on validation findings, including defects and areas for improvement.
Required Qualifications, Capabilities, and Skills:
- Proven experience in production validation or quality assurance roles, with a focus on product functionality.
- Proficiency of automation tools and scripting languages, with the ability to quickly learn and adapt to new technologies like Playwright and intelij.
- Analytical and problem-solving abilities to identify and resolve validation issues effectively.
- High attention to detail to ensure thorough validation and accurate reporting of findings.
- Excellent verbal and written communication skills for effective collaboration with team members and stakeholders.
- Ability to adapt to evolving technologies and processes in a dynamic work environment.
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.