You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager within Platform Management's Payment Brand Implementations (PBI) team, you will provide vital support of the end-to-end delivery of network mandates. This includes spearheading the product development life cycle (PDLC) process, managing timelines and dependencies, and fostering effective collaboration with key partners and cross-functional teams. Your continuous guidance and support will be key in optimizing processes and driving the success of monthly PBI releases. Through strategic leadership and effective coordination, you will be instrumental in addressing the evolving needs across all aspects of the PBI program.
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Job responsibilities
- Support the end-to-end delivery of monthly PBI releases including PDLC management, monitoring of milestones and dependencies, and release management
- Coordinate, plan, and host pre-discovery and discovery sessions ensuring impacts are identified and technology sizing estimates are obtained
- Organize and oversee the Backlog to include managing prioritization, commitment, and technical capacity
- Understand and monitor technology sprint schedules ensuring capacity is maximized
- Effectively manage timelines while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholder and functional partners
- Collaborate closely with cross-functional teams, including product, technology, operations, and business stakeholders, to ensure alignment and effective communication throughout the release delivery lifecycle
- Track, maintain, and report on overall PBI wellness - backlog, roadmap, delivery status, financials
- Monitor data hygiene within tools and repositories (e.g. Jira, Knowledge Management Framework) ensuring compliance with controls, PDLC and PBI delivery processes, and continuous audit readiness
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in program management, product delivery, or IT
- Expertise in the payments industry with sound knowledge in processing, payment methods and types
- Advanced knowledge of PDLC and Agile methodology including use of Jira
- Proven ability to lead PDLC activities and manage multiple input streams simultaneously
- Self-motivated and capable of thriving in a fast-paced, dynamic environment, both independently and as part of a collaborative team
- Strong process / project management skills and attention to details
- Ability to effectively monitor and manage release milestones and dependencies
- Excellent influencing and collaboration skills to drive cross-functional teams and results; Able to communicate effectively with all stakeholder levels including senior management
- Exceptional time management and prioritization skills with the ability to effectively organize and motivate individuals; Sound awareness of regulatory requirements, risk, compliance, and controls
- Positive, team-oriented attitude with the capability to actively promote a collaborative, team-centric environment
Preferred qualifications, capabilities, and skills
- Demonstrated prior experience working in a highly matrixed, complex organization
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
A part of the Commercial & Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money, and assets. The team of experts tackles complex challenges at every stage of the payment lifecycle. And their industry-leading solutions facilitate seamless transactions across borders, industries, and platforms.
Operating in over 160 countries and handling more than 120 currencies, J.P. Morgan Payments business is the largest processor of USD payments, with a daily transaction volume of $10 trillion.