Payment Lifecycle Specialist

Shape the future of digital payments! Join our RTP (Real Time Payments) Operations team and unlock your potential by driving innovation and efficiency in payment processes. Be at the heart of our mission to deliver exceptional service and support to our clients.

As a Lifecycle Specialist IV in our RTP Operations team, you will provide comprehensive operations support across multiple RTP Schemes. You will ensure that business processes are effectively managed from product inception to scalable operations, supporting new digital payment products in their early development stages. Your role will involve daily operational tasks, performance assessment through key indicators, and data analytics.

Job responsibilities:

• Analyze requirements for completeness, consistency, and adherence to JP Morgan Operations Standards.
• Create process models, specifications, diagrams, and flows.
• Establish parameters for requirements analysis to define impact, outcome criteria, and metrics.
• Collaborate with stakeholders and project teams to establish requirements for RTP support products.
• Partner with internal departments to scale the operating model for new rail growth as business initiatives attract new clients.
• Develop subject matter expertise in new products, business processes, and application flows to manage changes and support needs effectively.
• Interact with Product Management, Operational Monitoring, Incident Management Teams, Project Managers, and IT teams.

Required qualifications, capabilities, and skills:

• Excellent analytical, mathematical, and problem-solving skills.
• Strong listening, interpersonal, written, and oral communication skills.
• Proficient in Microsoft Office Suite, with advanced Excel skills for data analysis.
• Demonstrated communication and diplomacy skills to influence cross-organizationally.
• Proven ability to manage fast changes and adapt to new business initiatives.
• Strong business acumen and commercial market awareness.

Preferred qualifications, capabilities, and skills:

• Experience in Payments, Cash, and Treasury Operations, focusing on operational processes and controls.
• Familiarity with global payments and understanding of accounting and money movement processes.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Client-provided location(s): Bonifacio Global City, Philippines

Job ID: JPMorgan-210671525

Employment Type: FULL_TIME

Posted: 2025-09-27T19:06:12