Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues.
Job Summary:
As a Payment Lifecycle Manager II within JPMorgan Chase, you will play a crucial role in upholding the company's strength and resilience.Cash Asset Management are a firmwide utility that provides End- to-End Cash Management that enables treasury to effectively manage the firm's balance sheet. The global team delivers operational and strategic support to Treasury CIO. Including cash position projections, predictions, and post cash movement analysis on managed accounts. Automation and enhancement of the cash movement processes and remediation of the existing cash Nostro landscape, to improve account data quality, strengthen controls and address lost revenues, increased costs, and operational inefficiencies.
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Job Responsibilities:
- Work with the Cash Asset Management Operations Teams and Service Owners to achieve all assigned objectives, in support of our key values, ensuring the right cash is in the right place, at the right time, with maximum transparency.
- Work with stakeholders to onboard accounts to the Registry and Cash Services within agreed SLAs and Standards.
- Use data to drive decision making, prioritization, and continuous improvement for CAM.
- Own and deliver related priority initiatives in line with Cash Asset Management strategic objectives.
- Provide accurate, appropriate, and timely progress reporting through frequent communication and management of stakeholders, highlighting risks and issues.
Required Qualifications, Skills and Capabilities:
- Strong interpersonal skills, confident in both verbal and written communication at all levels, Influencing action and change
- Ability to challenge the Status Quo and question why a service is being provided or provided in a particular manner
- Excellent prioritisation, planning, organisational and time management skills, with the ability to handle multiple priorities and to act with own initiative
- Execution focused and risk aware, a problem solver who can articulate clear and workable solutions
- Takes responsibility and ownership for issues and follows through to resolution with timely and relevant communications
- Promotes an inclusive work environment, respects individuals at every level and leverages an agile and flexible style
- Demonstrated communication and diplomacy skills to work cross-organizationally at all levels to influence others, drive results/change and implement projects/processes
- Strong data centric and problem-solving mindset
Preferred Qualifications, Skills and Capabilities:
- Knowledgeable of banking functions, specifically, in one or more of the following areas: Finance, Network, Reconciliations, Cash Management, Risk and Controls
- Process design. Understand the strategic objective and work to a pre-agreed framework
- Builds/promotes a client/customer centered organization
- Experience of Industrialisation of new processes
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.