Payment Lifecycle Analyst - Cash Operations

JPMorgan Chase is a leading global financial services firm with assets of $1.1 trillion and operations in more than 50 countries. The firm is a leader in investment banking, financial services for consumers and businesses, financial transaction processing, asset and wealth management, and private equity. Under the JPMorgan, Chase and Bank One brands, the firm serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government

As a Payment Lifecycle Analyst within Asia Core Cash Operations, you will be directly responsible for the daily operations, including transaction processing - payments and receivable; ecommerce payments. Asia Core Cash Operations is responsible for completing fund transfer requests/payments received from our clients both financial & non-financial institutions.

• Process electronic, manual transactions and reconciliations.
• Monitor and ensure timely and accurate processing of transactions, in accordance with established policies and procedures.
• Implement and maintain robust controls and procedures to mitigate operational risks, prevent errors.
• Manage timely mail correspondence with internal and external clients.
• Collaborate with cross-functional teams, including Tech, Relationship Manager, Treasury for efficiency and effectiveness in day to day operations
• Follow escalations matrix for identified issues.
• Assist in issue resolution and providing incident report in case of errors.
• Identify training and development needs for team members to enhance their skills and capabilities.
• Manage Cross training across multiple processes.
• Perform product verification tests (PVTs)
• Manage and monitor assigned projects for process improvements

• Bachelor's/ Post Graduate degree in finance, accounting, business, or related field.
• Minimum of 5 years of experience in cash operations, payments processing, or financial services.
• Strong knowledge of payment processes, payment systems, and regulatory requirements in the APAC region.
• Working knowledge of various aspects of International Payment Processing Operations.
• Working/Expert Knowledge of SWIFT / ISO & international payment conventions & practices is a must.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong project management, and analytical skills.
• Effective communication and interpersonal skills, with the ability to collaborate with diverse stakeholders at all levels.
• Demonstrated ability to drive process improvements, optimize operational efficiency, and ensure adherence to compliance standards.
• Strong organizational and prioritization skills, detail-oriented, and strong interpersonal skills
• Fluent written and verbal communication skills in English