Payment Lifecycle Analyst

Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues.

Job Summary:

As a Payment Lifecycle Analyst within JPMorgan Chase, you will play a crucial role in upholding the company's strength and resilience. Your contributions will be instrumental in fostering the firm's growth responsibly, as you anticipate new and emerging risks and apply your expert judgement to tackle real-world challenges impacting our company, customers, and communities. You will be part of a culture that promotes innovative thinking, challenges the status quo, and aims for best-in-class performance.

• Support the team within a 24/7 shifting schedule, including possible weekend shifts, to meet service expectations, focusing on client experience, risk management, and process improvements.
• Monitor and manage intraday cash position across Nostros to ensure adequate liquidity.
• Execute fund transfers between internal and external Nostros in compliance with internal controls, guidelines, and cut-off times. Perform daily reconciliations, investigate discrepancies, and follow up to resolve cash breaks in coordination with internal teams.
• Collaborate with Treasury to manage intraday liquidity and funding needs. Monitor clearing queues and payment processing systems to ensure timely settlements and constant connectivity.
• Act as a first responder to operational issues, applying analytical thinking and structured problem-solving to resolve payment delays, unmatched items, or incorrect postings.
• Support timely funding decisions and cash forecasting by analyzing LOB inflow and outflows. Participate in regression testing and implementation of system enhancements related to cash processing.
• Support business continuity plans and contribute to process improvement or automation initiatives. Collaborate with team members and global managers to simplify and enhance existing business processes.
• Assist in identifying opportunities to standardize and improve service offerings across locations using data-driven approaches. Assist in managing incidents and issues, providing updates to senior managers and engaging with relevant contacts.
• Participate in key global strategic initiatives and contribute to a diverse, inclusive, and positive work culture. Take responsibility for resolving issues, ensuring timely and relevant communication with stakeholders.
• Build strong relationships with key partners, including line of business, treasury, and agent banks.

• Strong problem-solving mindset with the ability to analyze data, identify root causes, and suggest effective solutions under time constraints.
• High level of accuracy and attention to detail, especially in high-pressure, time-sensitive environments.
• Excellent communication and collaboration skills across multiple teams and stakeholders.
• Graduate with minimum 3 years of experience

• Experience in Cash Operations, Market Operations, or Liquidity Operations within a financial institution.
• Working knowledge of banking/payment systems (e.g., SWIFT, ISO, Reconciliation tools, RTGS, CHAPS, TARGET2, etc.).
• Experience in Business Intelligence automation tools such as Alteryx, Tableau, and UIPath, Python, Qlikview, AI/ML etc.
• Skills in data management and analysis, with the ability to source, analyze, and visualize large data sets.
• Project management skills with a focus on execution and risk awareness. Experience in industrializing new processes.
• S99 Qualification.