Operations Manager

You are a detail-oriented professional, passionate about ensuring robust and controlled sanction screening programs. You have found the right team.

As an Operations Manager within the Global Screening Operations team at JPMorganChase, you will play a crucial role in maintaining the integrity of the transaction and message screening processes across all lines of business. Your work ensures compliance with policies and procedures, supports audit readiness, and contributes to the global operations of our screening departments.

Job Responsibilities

• Prepare executive reports, presentations, and communications to a variety of audiences and constituents including Senior Management and Executive Leadership, among other stakeholders.
• Process documentation - Service Level Agreements , Charter's, Resiliency .
• Demonstrate strong team spirit and collaboration skills across functions and lines of business.
• Use tracking tools and systems to document status, issues, and risks for all active projects.
• Work in large, collaborative teams to achieve organizational goals
• Create and maintain relationships with a wide range of stakeholders throughout the firm.
• Deliver high levels of accuracy and attention to detail in all tasks.

Required Qualifications, Capabilities, and Skills

• Basic project management skills.
• Excellent verbal and written communication skills tailored to business and technical audiences.
• Strong analytical skills and attention to detail.
• Effective time management and prioritization skills in high-pressure environments.
• Ability to work collaboratively and partner with colleagues.
• Willingness to learn and adapt to change.
• Proficient in Microsoft products (Excel, Word, Project, PowerPoint).

Preferred Qualifications, Capabilities, and Skills

• Experience in issue resolution and escalation.
• Familiarity with global screening operations.
• Understanding of compliance and regulatory requirements.
• Previous experience in a similar role within the financial industry.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Client-provided location(s): Tampa, FL

Job ID: JPMorgan-210630564

Employment Type: FULL_TIME

Posted: 2025-08-28T19:18:38