Operations - Documentation Specialist - Analyst

Ready to make your mark in documentation management? Join a team where your expertise shapes client experiences and drives innovation. You'll collaborate with diverse professionals, develop your skills, and explore opportunities for career growth. We value your ideas and empower you to make a difference. Be part of a culture that supports learning, teamwork, and continuous improvement.

As an Analyst within the Digital Document Services team, you play a key role in managing the end-to-end lifecycle of client documentation for our Commercial and Investment Bank businesses. You work closely with business, legal, and trading teams to ensure documentation is accurate, timely, and compliant. Your attention to detail and proactive approach help us deliver exceptional service and maintain strong controls. You'll be part of a supportive team that values collaboration, transparency, and innovation. Together, we drive process enhancements and support our business partners in meeting regulatory requirements.

Job responsibilities

• Work closely with regional Business, Legal, and Trading department sand other stakeholders to drive and manage the documentation process of Medium-Term Motes (MTN) (mainly, MTN program updates and drawdowns) and derivatives transactions
• Review MTN program update documents, such as Program Agreements, Due Diligence Questionnaires, identify issues and co-ordinate with the relevant stakeholders for prompt resolution on the issues within the set timeframe
• Obtain approvals, waivers. or sign-off from relevant stakeholders on any concessions to standard policy or approach during the documentation process as needed.
• Draft post-trade documents (mainly, Pricing Supplement) for MTN drawdowns, liaise with stakeholders and drive the documentation process to the completion
• Perform documentation management functions including document execution, capture, maintenance, and control with DDS strategic tools, ensuring correct translation of legal documentation into the systems for data capture.
• Become a point of contact for Business or Legal (and other stakeholders) to facilitate the master agreement onboarding process (mainly International Swaps and Derivatives Association (ISDA), Credit Support Annex (CSA), Global Master Repurchase Agreement (GMRA), Global Master Securities Lending Agreement (GMSLA), and/or MTN program documentation) - from the inception to execution and system set-up
• Track full populations of document negotiations throughout the process and hold regular meetings with stakeholders for governance and transparency
• Resolve document/system queries with partners in Business, Legal, Risk, Operations, and/or Technology under an efficient operating framework
• Explore the opportunities of automation and process enhancement by partnering with Legal, Business, Operations and Technology

• Bachelor's Degree
• Open to fresh graduates
• Strong verbal and written communication skills in English
• Ability to manage multiple tasks and meet deadlines
• Proven ability to work independently and proactively
• Excellent organizational and teamwork skills
• Proficiency in Microsoft Word, Excel, and PowerPoint
• Keep abreast of regulatory reforms and innovation of tools/process/automation.

• Law Degree will be a plus
• Prior experience in debt capital markets related roles with a financial institution or law firm will be an advantage
• Experience with medium-term note program documents and drawdown mechanics will be preferred
• Experience managing client documents and negotiations with understanding of Asia-Pacific regional issues
• Experience with derivatives documentation, including International Swaps and Derivatives Association agreements