Join our team as the Chase Business Credit Card Vice President, where you'll lead the optimization of acquisition journeys and application experiences, driving strategic initiatives to enhance the business card acquisition funnel.
As a Marketing Strategy Lead - Vice President within the Chase Business Credit Card team, you will be responsible for optimizing shopping journeys and application experiences for our Chase Small and Medium Business portfolio. This includes digital full and pre-approved applications and banker-assisted experiences. You will develop strategic plans to increase customer acquisition by eliminating friction and facilitating the implementation of new capabilities.
Job Responsibilities
- Develop a roadmap of business card originations initiatives to enhance application and credit increase experiences.
- Partner with acquisition marketing leads to optimize the business card acquisition funnel.
- Prioritize opportunities and align with product roadmaps to maximize impact on application and acquisition experiences.
- Drive projects as project manager, key contributor, or stakeholder.
- Collaborate across the team to ensure consistent and enhanced originations experiences.
- Partner with internal stakeholders to drive strategies and manage the end-to-end application experience.
- Work closely with Technology, Risk Governance, Legal, and Compliance to ensure regulatory adherence.
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Required Qualifications, Capabilities, and Skills
- 7+ years of strategic marketing or technology experience
- Demonstrated cross-functional leadership, partnership, influencing, and creative problem-solving skills.
- Results-focused self-starter effective at managing multiple initiatives concurrently.
- Strong interpersonal effectiveness with ability to collaborate across organizational boundaries.
- Ability to lead and influence cross-functional teams collaboratively.
- Strong skillset within Adobe Analytics and ability to think analytically and creatively.
- Exceptional presentation skills with aptitude to synthesize ideas meaningfully.
- Proven ability to consistently deliver meaningful results.
- Bachelor's degree required.
Preferred qualifications, capabilities, and skills
- Credit card experience preferred.
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.