Marketing Strategy -Client Engagement-Senior Associate
The J.P. Morgan Private Client Marketing Strategy team defines the vision for how we support our rapidly growing affluent segment amidst the launch of a new offering that bridges the gap between Chase Private Client and J.P. Morgan Private Bank. We are a highly-collaborative team with an entrepreneurial spirit, committed to delivering the most elevated and personalized experiences for our clients.
As a Marketing Strategy-Client Engagement- Senior Associate on the J.P. Morgan Private Client Marketing team, you will manage end-to-end marketing initiatives across email, direct mail, and digital channels, ensuring every touch point is thoughtful, personalized, and impactful. You will contribute to initiatives that span the client journey, from onboarding to ongoing touch points, as well as lead nurturing and acquisition campaigns designed to drive growth and deepen relationships. You will help bring the client journey to life through thoughtful and strategic marketing campaigns that strengthen engagement and enable producers. Your ability to deliver high-quality, detail-oriented work will ensure every client interaction is both meaningful and impactful.
Job Responsibilities
- Support the development and execution of lead nurturing, personalized onboarding and engagement campaigns across email, direct mail, and digital channels.
- Partner closely with marketing, product owners, and content teams to deliver a surround-sound experience for prospects, new and existing customers.
- Manage the end-to-end process for assigned campaigns, including targeting, segmentation, messaging, content development, creative reviews, and reporting.
- Track campaign performance and prepare presentations, reports, and insights for stakeholders
- Provide project management support to drive alignment across internal teams
- Conduct research on industry trends and marketing innovations to inform strategies.
- Develop polished presentations and materials that communicate strategies, initiatives, and results
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Required qualifications, capabilities, and skills
- Bachelor's degree
- 3+ years of marketing experience
- Excellent project management skills; able to manage multiple initiatives and deadlines in a fast-paced environment.
- Skilled at creating clear, concise, and visually compelling presentations.
- Highly organized, detail-oriented, and proactive self-starter who thrives as part of a small, energetic team.
- Strong analytical and problem-solving skills, with the ability to interpret campaign performance data and share actionable insights.
Preferred qualifications, capabilities and skills:
- Experience in Financial Services or related field
- Strong campaign management skills across email and direct mail channels; experience with digital marketing tools and platforms a plus.
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
For many, owning a home is the ultimate dream and we're here to help customers make responsible choices throughout the home buying process through our online tools and advice. Whether purchasing a first home or vacation home, refinancing an existing loan or tapping into a home equity line of credit, we offer comprehensive services to help homeowners at every stage of their journey.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion