Introductory Marketing Language: The Marketing Oversight group aims to maintain a strong and consistent control environment across J.P. Morgan Wealth Management including (Chase Wealth Management, J.P. Morgan Asset Management, Self-Directed Investing, Personal Advisors, etc., marketing efforts through comprehensive end to end process management, effective design, evaluation of controls, and sustainable solutions to mitigate operational risk within J.P. Morgan Wealth Management. We are focused on cultivating a strong, unified culture that embraces a sense of personal accountability for developing the highest standards in governance and controls. Priorities include doing the right thing in every situation and disciplined oversight practices which foster transparency and aide in safeguarding J.P. Morgan Wealth Management Marketing from risk and maintain regulatory alignment.
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As a Senior Associate in the Marketing Controls within J.P. Morgan Wealth Management (JPMWM), you will be a key player on the marketing oversight team. Your responsibilities will include supporting process management oversight, managing invoices for over 80 marketers, and providing operational controls support for J.P. Morgan Marketing. Your strong background in project management, attention to detail, and understanding of procedures, controls, and operational aspects will be crucial in this role. As a part of the J.P. Morgan Marketing Controls team, you will work collaboratively with business partners on new processes and control strategies. You will help establish and promote key control initiatives, monitor activities, and support key system tools such as Adtrax, Optima, SAP, and others from an operational control perspective, following an established business operating model roadmap. Being self-motivated and self-directed, you will thrive in a fast-paced and high-visibility work environment. Your role will require you to provide directional guidance on adherence to process and procedures and you will become a \"point of contact\" in day-to-day operational control oversight. You will interact with many stakeholders throughout Marketing, Product, Operations and Consumer Bank Marketing organization as well as other functional groups such as Risk, Legal, Product, Compliance, Audit and Controls
Job Responsibilities:
- Support and manage key project initiatives in a robust controls environment
- Maintain awareness and reporting of significant control issues within JPMWM Marketing.
- Help self- identify the root cause of control and process breaks; provide expertise to the development of action plans to fix and/or remediate.
- Communicate issues and present recommendations including opportunities to strengthen internal controls and improve operational efficiency.
- Actively partner with functional support teams (i.e. Controls, etc) to develop positive working relationships and maintain an open environment for collaboration and remediation
- Serve as 2nd review (dual control) for departmental invoices, resolve discrepancies, errors by making decisions and through negotiations with impacted areas and management, as appropriate
Required Qualifications, Capabilities and Skills:
- 3+ years of investment / project management / operational experience/ controls.
- Strong sense of urgency and proven ability and desire to learn quickly, be flexible, and think strategically
- Proven process thinker with ability to root cause identify, analyze and solve problems in a precise manner
- Proven ability to work with a high degree of accuracy and attention to detail in an ever-changing environment
- Strong organizational skills including the ability to absorb and retain information readily and prioritize tasks to meet changing demands and work under deadline constraints
- Comfortable providing directional guidance while holding teams or individuals accountable for high quality work delivered according to committed target dates
- Ability to maintain composure and a positive attitude while simultaneously leading multiple initiatives of varying size and complexity within a fast-paced, results driven environment
- Ability to learn and adapt to new system technologies that support project workflow and departmental process execution.
- Fluency in Microsoft Word, Excel, PitchPro and PowerPoint applications; ability to document and prepare executive-level presentations
Preferred Qualifications, Capabilities and Skills:
- Bachelor's degree (preferred)
- Knowledge of the Investments business practices, and processes (strongly desired)
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.