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Job Summary:
As a Loan Servicing Professional in Wholesale Lending Services, you will provide operational support on syndicated and bilateral loans for the largest and most sophisticated corporate loan transactions. You will have direct contact with borrowers, lenders, and business partners, delivering excellence in the servicing experience with high levels of satisfaction.
Job Responsibilities:
- Serve as the primary loan servicing contact for internal/external clients, providing deal origination and execution support to Asset Based Lending (ABL) deal teams.
- Administer excellence in the customer experience for both internal and external customers.
- Provide feedback to the deal structuring team on operational market trends and feasibility.
- Read and interpret complex legal credit agreements and related documentation, working with attorneys when applicable.
- Perform quality control on new deals, restructures, and amendments by thoroughly understanding the credit agreement and verifying system setup accuracy.
- Oversee loan activity (funding, re-pricings, payments) as instructed by the client in accordance with credit agreements.
- Calculate and track complex interest and fee accruals at various rate levels across changing lender distributions.
- Reconcile daily funding and payment activity to account for all daily cash transactions, initiate and reconcile automated funds movement, and monitor and escalate past due principal, interest, and fees.
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Required Qualifications, Capabilities, and Skills:
- 5 or more years of Commercial or Asset Based Lending operations experience.
- 3 or more years of demonstrated exceptional Client Service experience.
- Knowledge of reading and interpreting syndicated or bilateral credit pre/post-close agreements.
- Excellent written and verbal communication skills.
- Proven ability to collaborate with multiple stakeholders.
- Strong analytical thinker who can identify connections between various pieces of data and systems while quickly articulating client impact.
- Strong organizational skills with the ability to function efficiently in a high-volume, fast-paced, deadline-oriented environment while maintaining service level agreements.
- Proficient in Microsoft Office applications with strong Excel skills.
- Highly motivated self-starter.
Preferred Qualifications, Capabilities, and Skills:
- Thorough understanding of how ABL Treasury Products work, such as Cash Dominion, Sweeps, and Operating account work.
- Loan IQ experience.
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.