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As a Learning Lead III in the Corporate Sector, you will develop and execute JPMorgan Chase learning strategies to support firmwide strategic initiatives. You will lead business planning discussions in partnership with Human Resources, conduct learning needs assessments and performance consulting for newly identified needs, evaluate, enhance, and maintain existing programs, and curate content.
Job Responsibilities
- Collaborate with senior business leaders to identify and address strategic learning needs while also ensuring their requirements are met throughout the project.
- Design and implement innovative learning strategies that enhance business performance and outcomes, fostering a culture of continuous development and growth.
- Develops detailed project plans that outlines the scope, objectives, timeline and resources, including defining project goals and deliverables.
- Lead and motivate project team, assigning tasks, and ensuring team members have the necessary skills and tools to complete their work, while mitigating and removing obstacles.
- Oversee the design and delivery of best-in-class training programs by leveraging subject matter experts (SMEs) within the business, providing ongoing coaching and development to drive continuous improvement.
- Deliver ongoing updates to senior leaders, focusing on strategic outcomes and ensuring compliance with regulatory and legal requirements related to learning and development.
- Consults with client to conduct current state assessment, gap analysis and root cause analysis.
- Creates evaluation/testing/measurement strategy, ensures impact is measurable.
- Evaluates training based on Kirkpatrick's levels of evaluation.
- Manages all aspects of training projects through the ADDIE model.
- Holds subject matter experts and others accountable for content delivery, review and approval deadlines, escalates appropriately.
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Required Qualifications, Capabilities, and Skills
- 7+ years in Human Resources/Learning Development space.
- Creative visionary with a passion for learning and professional development with the ability to clearly articulate ideas and concepts.
- Proven presentation and communication skills at all levels of the organization including the ability to quickly gain credibility with senior level management; proven influencing skills.
- Ability to collaborate and build strategic relationships, in a highly matrixed organization at all levels.
- Experience with agile ways of working and the ability to promote an agile mindset.
- Strong understanding of adult learning principles, instructional design, and learning technologies.
- Experience in Financial Services and/or Consulting space.
- Experience in project management or a related field with understanding of project management methodologies like Agile, Scrum, Waterfall, or Lean.
- Experience in leading cross-functional teams and managing projects of varying sizes and complexities.
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.