Lead Solutions Analyst - Application Owner

The Application Owner coordinates with appropriate stakeholders and teams to ensure the application meets or exceeds JPMC standards based on the risk profile. They work closely with the Information Security Managers (ISMs) and Development teams or SaaS Venders to prioritize open items and to solicit guidance or clarification where required. The Application Owner is the initial point of contact for non-product driven requests such as Technology Lifecycle Management, Vulnerability Management, Infrastructure changes and Entitlements. The role of the Application Owner (AO) is both critical and complex. The AO has the prescribed accountability for the application's health and for ensuring sufficient support services are in place. The AO will partner with multiple teams, e.g., Application Development, Production Management, Application Security Champions, to develop, enhance and maintain a stable, current, high quality, and secure application. This position reports to the Vice President of Information Systems and may support a mix of SaaS and JPMC Developed apps.

Job responsibilities

• Serve as initial point of contact for non-product driven requests (i.e., Technology Lifecycle changes, Vulnerability notices, etc.)
• Ensure all aspects of running and maintaining an app are compliant with JPMC policies and procedures.
• Ensure accountability for ensuring teams/apps comply with JPMC controls such as: Identity & Access Management, Data retention & destruction, Stability & Resiliency and periodic assessments.
• Collaborate across teams to negotiate priorities and drive change.
• Build strong relationships with all stakeholders to strategically plan and execute on deliverables
• Navigate internal firm processes/tools to update and maintain required documentation
• Triage application issues and engage appropriate teams to resolve.
• Analyze requests, investigate options and propose solutions (i.e. adopt new/existing software, data integrations, risk reducing changes)
• Collaborate with Vendors (for SaaS Apps or application components) for coordinating support, risk/compliance assessments, etc.

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in solutions analysis, technical program delivery, or a related field
• Technical exposure and/or experience in the following application domain areas: Tech Governance Risk and Compliance, Vulnerability Management, Application Development, Technology Operations, Security Operations, Identity & Access Management
• Ability to navigate complex processes and distill broad guidance into actionable tasks
• Demonstrated ability to lead and influence across organizational and geographical boundaries
• Strong control orientation, analytical, communication and negotiation skills
• Superior communication, presentation, and collaboration skills
• Ability to build rapport, garnering respect and appropriately exercise authority in a collaborative cross-cultural environment
• Ability to be quickly adjust to shifting priorities and to be comfortable in a fast-paced priority-driven environment

Preferred qualifications, capabilities, and skills

• Experience in highly regulated industry like healthcare or banking

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.