Lead Site Reliability Engineer

Assume a critical role in defining the future of a globally recognized firm and have a direct and significant effect in a realm tailored for top achievers in site reliability.

As a Manager in Site Reliability Engineering at JPMorgan Chase within the Technology Infrastructure Services, you will lead a team of talented engineers to drive innovation and modernize the world's most complex and mission-critical systems. You will be responsible for managing a variety of production-related issues, ensuring the reliability and scalability of applications, and fostering a culture of continuous improvement and collaboration.

Job responsibilities

• Lead and manage a team of Site Reliability Engineers, providing guidance, mentorship, and support to drive team success.
• Develop and implement strategies to enhance the reliability, availability, and scalability of applications and platforms.
• Collaborate with cross-functional teams, including software engineers, product managers, and stakeholders, to align SRE practices with business objectives.
• Oversee the design and implementation of automated continuous integration and continuous delivery pipelines.
• Manage and resolve complex production-related issues, ensuring minimal impact on customers and business operations.
• Foster a culture of site reliability engineering best practices, promoting proactive issue resolution and continuous improvement.
• Communicate effectively with stakeholders, providing updates on system performance, incidents, and improvement initiatives.
• Identify and implement new technologies and solutions to enhance the SRE function and support business growth.

Required qualifications, capabilities, and skills

• 5+ years of experience in site reliability engineering or a related field, with a proven track record of managing and leading technical teams.
• Strong understanding of site reliability engineering principles and practices, with the ability to implement them within an organization.
• Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
• Proficient in at least one programming language such as Python, Java/Spring Boot, or .Net.
• Experience with observability tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others.
• Familiarity with continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform.
• Experience with container and container orchestration technologies such as ECS, Kubernetes, and Docker.
• Strong problem-solving skills, with the ability to manage and resolve complex production-related issues.
• Ability to identify and implement new technologies and solutions to support business objectives and drive innovation.
• Ability to expand and collaborate across different levels and stakeholder groups

Preferred qualifications, capabilities, and skills

• Formal training or certification in SRE concepts and practices.
• Experience in a financial services or highly regulated industry.
• Demonstrated ability to lead and manage large, collaborative teams in a fast-paced environment

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Client-provided location(s): Jersey City, NJ

Job ID: JPMorgan-210663139

Employment Type: FULL_TIME

Posted: 2025-09-06T19:10:44