The Self-Directed Investing product organization within J.P. Morgan Wealth Management empowers clients to take control of their financial futures by providing a comprehensive suite of digital tools and resources. We focus on delivering an intuitive and seamless online investing experience, enabling clients to independently manage their investment portfolios with confidence. The organization is committed to innovation, client satisfaction, and maintaining the highest standards of service, making it a key component of J.P. Morgan's holistic wealth management offerings.
As a Product Associate for the Advance Investing product team within JP Morgan's Self-Directed Investing division, you will play a pivotal role in enhancing the digital experience for our wealth clients. You will be responsible for managing and supporting a variety of features that allow clients to discover and trade investment product online. Your role will involve collaborating with cross-functional teams, including design, engineering, and data analytics, to deliver meaningful enhancements on web and mobile. You will leverage your analytical skills to identify opportunities for improvement and implement innovative solutions.
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Job responsibilities
- Supports the development of our product strategy and roadmap
- Collects and analyzes metrics on product performance to inform decision-making
- Contributes to solution discovery through collaboration with cross-functional teams to identify potential solutions that address user needs and align with business goals
- Writes product requirements and oversee successful build, test, and launch for new features
- Serves as an expert on existing features, engaging with internal stakeholders to triage client input where needed
- Analyze competitor trends and internal insights to identify opportunities for improvement, implementing innovative solutions that enhance client satisfaction and engagement
Required qualifications, capabilities, and skills
- 2+ years of experience or equivalent expertise in product management, project management, or a relevant domain area
- Developing knowledge level of the product development life cycle
- Exposure to product life cycle activities including discovery and requirements definition
- Knowledge of data analytics and data literacy
- Familiarity with retail investing and basic understanding of investment vehicles (e.g., Stocks, ETFs, Bonds, Mutual Funds, Options)
Preferred qualifications, capabilities, and skills
- Experience and interest in self-directed investing strongly preferred.
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.