You belong to the top echelon of talent in your field. At one of the world's most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role.
As an Infrastructure Engineer III at JPMorgan Chase within the Chief Technology Office team, you utilize strong knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Apply your technical knowledge and problem-solving methodologies across multiple applications of moderate scope.
Job responsibilities
- Utilize High Security Access (HSA) systems, requiring enhanced screening for successful employment or assignments.
- Develop and implement proactive monitoring systems, contributing to automatic healing and recovery during system failures.
- Collect, analyze, and synthesize data to develop visualizations and reports on application/system health, uptime, and performance improvements. Manage change and capacity for supported services.
- Foster strong relationships with development teams throughout the lifecycle to build reliability. Analyze incident/problem patterns, conduct thorough post-mortems, and develop permanent remediation plans. Implement automation to prevent future incidents.
- Proactively identify hidden problems and patterns, facilitating maximum delivery speed by addressing service disruptions.
- Promote a team culture of diversity, equity, inclusion, and respect
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Required qualifications, capabilities, and skills
- Formal training or certification on Infrastructure engineering concepts and 3+ years applied experience
- Proficient in platform skills (Linux, UNIX, and Windows) and application/middleware support.
- Expertise in observability, instrumentation, monitoring, alerting, and responding to performance and availability issues using tools like AppDynamics, Dynatrace, Splunk, and Grafana.
- Extensive experience with automation and configuration tools like Ansible, Puppet, and Chef.
- Proficient in scripting and programming languages such as Python and Java.
- Experienced in handling critical application outages in large-scale operations, driving root cause analysis and remediation.
- Experience with Jenkins, GIT, CI/CD pipelines, and Agile/Scrum practices.
Preferred qualifications, capabilities, and skills
- Understanding of DevOps and SRE principles.
- Knowledge of infrastructure management, capacity planning, and resilience strategies.
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.