As an Infrastructure Engineer III at JPMorgan Chase within the Enterprise Technology - Mainframe team, you utilize strong knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Apply your technical knowledge and problem-solving methodologies across multiple applications of moderate scope.
Job responsibilities
• Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving the data and systems running at scale, and ensures end to end monitoring of applications
• Resolves most nuances and determines appropriate escalation path
• Executes conventional approaches to build or break down technical problems
• Drives the daily activities supporting the standard capacity process applications
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• Partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses
• Considers upstream/downstream data and systems or technical implications
• Be accountable for making significant decisions for a project consisting of multiple technologies and applications
• Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
• Formal training or certification on infrastructure disciplines concepts and 2+ years applied experience
• Software development experience in one or more general purpose programming languages: JCL, REXX, zOSMF Workflows
• Experience working with two or more from the following: web application development, database, Unix/Linux environments, distributed and parallel systems
• Understanding or have experience with agile and lean philosophies
• Strong critical thinking and problem solving skills with clear communication
• Ability to collaborate with different roles to achieve common goals
• Familiarity with RESTful APIs using Swagger (or similar framework)
• Working experience with CICS systems programming experience in a mainframe z/OS operating system and experience on USS (Unix System Services), CICS TS - Installation and Migration, SVC and Transaction dump debugging, CICS Performance Tuning, CICS-related ISV tools - Mainview, Abend-Aid, Expediter, Configuration Manager, CAFC, SYSB II and Merva
• Experience working on IBM Program Product installation - SMP/e (Software Management Program/ extended)
Preferred qualifications, capabilities, and skills
• BS/BA Degree
• Ability to think creatively to deliver solutions through continuous improvement
ABOUT US
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.