Join our team as an HR Business Advisor (HRBA), where you will play a crucial role in executing strategic HR priorities and supporting a portfolio of clients within the Consumer and Community Banking Card & Connected Commerce organization. This position offers an exciting opportunity to work within a Center of Excellence/Shared Service construct, providing support to senior HR Business Advisors and business leaders on core HR activities.
As an HR Business Advisor in the Consumer and Community Banking Card & Connected Commerce organization, you will work closely with managers of varying levels to execute strategic priorities set by senior leaders. You will provide support to senior HRBAs and senior managers, helping them engage with HR specialists to resolve HR matters.
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Job Responsibilities
- Support the implementation of people agenda initiatives and efforts for a business area.
- Provide day-to-day advice on human capital matters.
- Advise business leadership and cascade structuring & re-organizational changes into LOB areas.
- Support the year-end compensation process by ensuring accurate baselines, providing guidance on incentive compensation and salary planning, and assisting managers with compensation decisions.
- Partner with leaders on performance and talent management cycles, including succession planning and promotion processes.
- Facilitate feedback processes and employee input initiatives, such as action plans based on Employee Opinion Surveys.
- Support individualized development and coaching for managers and emerging leaders.
- Utilize workforce data and reporting to understand trends and facilitate metrics-driven client decisions.
- Ensure appropriate controls are in place for all critical HR processes.
- Lead and/or participate in HR projects aligned with key HR priorities.
Required Qualifications, Capabilities, and Skills:
- 6+ years of Human Resource experience.
- Project management abilities, including execution skills and end-to-end process improvement.
- Proficient and comfortable using technology, including the MS Office Suite - Excel and PowerPoint
- Ability to utilize critical thinking, quantitative, and analytical skills to identify issues and trends, develop solutions, and address root causes.
- Exceptional communication skills; written and verbal, able to present and articulate ideas to the business and HR colleagues.
- Ability to navigate a global matrix organization and partner on issues across HR and the business.
- Proven track record in coaching employees and management through complex issues and/or change management initiatives.
- Exceptional judgment and decision-making abilities.
Preferred Qualifications, Capabilities, and Skills:
- Previous HR Business Advisor experience.
- Experience in a global matrix organization.
- Strong relationship-building skills and ability to work collaboratively.
- Experience in promoting partnership and fostering teamwork across teams and regions.
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.