Human Resources Advisory Support, Associate

Join our team to deliver personalized and frictionless HR experiences. Be instrumental in supporting HRBAs and their clients across key people agenda activities. Unlock your potential with us and make a difference from Hire to Retire.

Job Summary:

As an HR Advisory Support Associate within the Ask JPMC team, you will play a pivotal role in providing essential support and partnership to HRBAs and their clients across various people agenda activities. Collaborating closely with HRBAs, you will execute strategic initiatives, deliver HR analysis, and enhance HR operations, policies, and processes. This position is responsible for delivering data insights to empower HRBAs in executing the organization's people strategy. Additionally, you will coach and advise managers on critical HR topics, including talent management, performance, compensation, and employee engagement.

Job Responsibilities:

• Coach and advise managers, employees, and aligned HRBAs on general queries relating to various HR topics and provide support to HR Business Advisors where required.
• Conduct data analysis, including people and diversity metrics, demographics, attrition, and ad hoc reporting. Participate / Lead any systems review designed to optimize data collection and reporting. Act as reports escalation point for the HR Business Advisors where required.
• Participate in process re-engineering and cost-saving projects, as well as support key HR initiatives such as the employee opinion survey and business divestitures.
• Utilize existing resources (e.g. SharePoint, etc.) to enhance and / or automate service delivery.
• Proactively analyzes and identifies key HR metric trends and actions
• Support HR Business Advisors in developing presentations and content for management meetings and strategic people discussions as needed.
• Observes risk and control policies and practices, anticipates and escalates risk matters promptly, and appropriately engages HRBAs, managers, Employee Relations (ER), Corporate Compliance, EAP, Legal or other firm-wide groups as required.
• Ensure compliance with all applicable controls, policies, and procedures.
• Displays a commitment to self-development; gradually increases knowledge of the business, HR policies and processes, and assume more complex work over time across varied HR projects and initiatives; monitors personal development plan using HR tools; takes ownership and responsibility for personal and professional growth and career.

Required qualifications, capabilities, and skills:

• Minimum of 5 years' experience as a Business Analyst, HR Generalist, or in HR-related/analytics roles.
• Proven experience in consulting, client engagement, and project execution, with a focus on data and analytics.
• Proficient in MS Office Suite (Word, Excel, PowerPoint).
• Strong communication skills, capable of engaging with all management levels and diverse business functions.
• Client-focused team player with professionalism, urgency, and adherence to firm values like integrity and confidentiality; knows when to escalate issues.
• Ability to influence stakeholders and navigate ambiguity.
• Strong understanding of client business needs, proactively addressing and exceeding expectations.
• Critical thinking and analytical skills to identify issues, develop solutions, and mitigate risks.
• Excellent problem-solving and decision-making abilities.
• Effective time management, capable of handling multiple tasks simultaneously.
• Willingness to work onsite in Bonifacio Global City, with flexibility for mid-shift core hours as needed.

Preferred qualifications, capabilities, and skills:

• Bachelor's Degree in Business, Human Resources Management, or equivalent HR experience preferred.
• Experience with visualization design tools such as Tableau, and hands-on skills and experience in Alteryx Designer, Alteryx Server, and the tools with Alteryx, will be an advantage
• Knowledge and experience in Project Management and / or Lean & Six Sigma (i.e. DMAIC, PDCA, 7QC, VSM, etc.)
• Knowledge and understanding of HR systems
• Knowledge and understanding of programming languages and applications (i.e. Structured Query Language (SQL), Hypertext Markup Language (HTML), etc.)
• Experience working in a matrix organization is an advantage.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.

Client-provided location(s): Bonifacio Global City, Philippines

Job ID: JPMorgan-210653990

Employment Type: FULL_TIME

Posted: 2025-09-06T19:10:43