Global Security - Consumer Security Regional Manager

Organization Description

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Join JPMorgan Chase, a leading financial institution with over 200 years of history, offering innovative solutions to millions worldwide. Our Corporate Functions team is essential to our success, covering finance, risk, HR, and marketing, while ensuring the safety of our people and assets. We offer a competitive rewards package, including salary, incentives, and comprehensive benefits. We value diversity and inclusion, providing equal opportunities and accommodations for all. Contribute your talents to our global success

As the Consumer Bank Regional Security Manager within Consumer Security's Northeast Division, you will promote execution of security strategies to improve operational effectiveness and ensure the safety of Chase employees and customers within the Consumer Bank Long Island region. You will ensure that Chase has the appropriate security controls in the branch environment regarding physical security, technical security, and threat management. You will bring your knowledge and expertise in managing a large physical security program and engage leadership around critical topics with supported relevant data. You will be passionate about security and promote programs that achieve both business and security program objectives. This position is based in the Long Island, New York Region, requiring in-office daily attendance.

• Oversee day-to-day security operations while analyzing and prioritizing security events based on their severity including incident response of the Region of assignment to ensure compliance with all policies and procedures that relate to the Consumer Bank Security team and Global Security as a whole
• Manage the entire end-to-end guard management program for the Region of assignment
• Ensure safety and security issues stemming from incident reports are handled; construct fact based incident report responses within system of record; liaison with appropriate law enforcement agencies as needed
• Ensure security surveys are conducted in accordance with Consumer Security standards and procedures plus support the life cycle of security systems for existing properties and new-build construction
• Collaborate with the Chase branch staff on a regular basis to foster a culture of security awareness and vigilance through training, communication and engagement plus coordinate physical security operations with Consumer Bank Regional Management team (i.e. Regional Support Leads and Operating Model Leads)
• Partner with key security program members, decision makers, and stakeholders and being able to effectively communicate the needs and status of the security program
• Utilize Business Intelligence tools (e.g. Tableau) or Microsoft Excel to analyze and interpret security data, identify trends and develop actionable insights which will include managing their security budgets and expenses effectively, ensuring optimal resource allocation and cost control
• Work on call outside regular working hours - Must possess cellular phone with capability to support JPMC sponsored software. People Management responsibilities may be a requirement in the future

• 10+ years of relevant physical security experience with a bachelor's degree or equivalent in related field
• Proven experience in developing and implementing security programs and strategies, performing risk analysis, identifying vulnerabilities, conducting threat modeling, security reviews and expense management
• Knowledge of physical security technology systems and project managing security technology integrators; strong familiarity with Real Estate related Physical Security issues and high degree of comfort in fast-paced dynamic / ambiguous environment operating with initiative from the tactical to the strategic level; flexible and comfortable working with multiple competing timelines/tasks
• Effective communication; able to communicate succinctly both in writing and in speech; strong critical thinking and problem-solving skills; high emotional intelligence
• Self-starter with a curious mindset; motivated and goal-oriented with the ability to operate with limited supervision and ttention to detail and delivery oriented, able to effectively plan and track to prescribed timeline; excellent follow-through; ability manage workload at scale
• Strong interpersonal and influencing skills, able to work with multiple teams
• Experience in information gathering, tracking, and consolidation; ability to analyze and interpret data to make informed business decisions; experience with contributing to the creation of reports, dashboards, and presentation and proficiency with MS Office suite, especially Excel
• Travel is required - within the Region on a weekly basis; within the Division as needed

• Foster a culture of continuous learning and development
• Ability to adapt and learn new software applications
• General project management experience
• Full program management spectrum: planning, leadership, financial, execution and governance
• Team management and customer service experience
• Framework Infrastructure and Process Improvement
• Professional Networking