Executive Director, US Payroll Optimization

Are you ready to make a significant impact on how payroll processes are optimized at JPMorgan Chase? As part of our team, you'll have the opportunity to drive transformation, collaborate with talented colleagues, and develop your skills in a dynamic environment. We value your expertise and commitment to excellence, and we support your career growth and mobility. Join us to help shape the future of payroll operations and deliver best-in-class solutions. Your contributions will help us achieve operational excellence and support our employees across the US.

As an Executive Director, US Payroll Optimization within Americas HR Operations, you will lead strategic initiatives to uplift and streamline US payroll processes. You will partner closely with the US Money Movement Lead (US Payroll Operations) to deliver process improvements, enhance controls, and optimize our Oracle HCM Payroll system. You will focus on driving transformation rather than managing day-to-day payroll operations. Your attention to detail and control mindset will ensure our payroll processes are robust, compliant, and efficient. You will play a key role in supporting our commitment to operational excellence and employee experience.

Job responsibilities

• Lead payroll process optimization initiatives for US payroll
• Serve as the Oracle HCM Payroll module subject matter expert
• Design and implement process improvements to enhance efficiency and accuracy
• Establish and maintain strong payroll controls and compliance frameworks
• Collaborate with the US Money Movement Lead and cross-functional teams
• Analyze payroll data to identify opportunities for automation and risk mitigation
• Develop and deliver reports and analytics to senior leadership
• Ensure all optimization projects are executed with attention to detail and data integrity
• Support audit readiness and regulatory compliance efforts
• Champion a culture of continuous improvement and operational excellence
• Communicate effectively with stakeholders at all levels

• Bachelor's degree in Business, Finance, Human Resources, or related field
• 10 years of payroll experience, including leadership in process improvement or transformation
• Expertise in Oracle HCM Payroll module implementation and optimization
• Strong control mindset with experience in payroll controls and compliance
• Exceptional attention to detail and commitment to data accuracy
• Experience leading payroll transformation initiatives in large organizations
• Advanced analytical and problem-solving skills
• Excellent communication and stakeholder management skills
• Ability to manage multiple priorities in a fast-paced environment
• Proven ability to work collaboratively across teams
• Demonstrated success in driving operational excellence

• Experience with payroll process automation and digital transformation
• Familiarity with SOX controls and audit processes
• Oracle HCM Payroll module experience
• Experience in financial services or large multinational organizations
• Knowledge of US payroll regulations and compliance requirements
• Strong project management skills