Executive Director - Tax Operations Director

Join our dynamic team as an Executive Director in Tax Operations Team. This is your opportunity to lead initiatives that set new standards for operational excellence in the financial services industry!

As the Executive Director, Tax Operations Director, you will lead the U.S. Information Reporting and Withholding Operations team for the Commercial and Investment Bank (CIB). You will be at the forefront of driving operational excellence and leveraging advanced data capabilities to optimize processes and deliver results. Your expertise in data analysis and operational management will enable you to streamline workflows, enhance reporting accuracy, and implement innovative solutions across the team ensuring regulatory compliance. Your ability to harness data and operational insights will be the key to ensuring timely and precise U.S. tax information reporting and effective management of withholding obligations. Your leadership will support the organization in adapting to evolving U.S. tax laws and maintaining best-in-class practices for information reporting and withholding.

Job Responsibilities:

• Lead, mentor, and develop multiple teams of professionals, fostering a culture of collaboration, accountability, and continuous improvement.
• Define and execute the strategic direction for U.S. information reporting and withholding operations, leveraging data-driven insights to inform decision-making and process improvements.
• Ensure the team's adherence to all relevant U.S. tax regulations, proactively identifying and mitigating risks, and maintaining robust controls to safeguard the firm.
• Utilize advanced data tools-including Alteryx, Python, and Tableau-to analyze large datasets, automate workflows, and deliver actionable reporting.
• Communicate complex regulatory and operational topics clearly to senior management, stakeholders, and regulators, adapting communication style to diverse audiences.
• Build strong relationships with internal and external stakeholders, including business partners, technology teams, and vendors, to ensure alignment and effective delivery of objectives.

Required qualifications, capabilities, and skills:

• 8+ years of experience in financial services operations or an equivalent field, with a proven track record of leadership.
• Demonstrated experience managing multiple teams, driving performance, and fostering collaboration across diverse groups.
• Proficiency in Alteryx and Tableau and can apply these tools to solve complex operational challenges.
• Possesses deep knowledge of U.S. withholding and information reporting requirements.
• The ability to effectively prioritize and manage multiple deliverables in a fast-paced environment.
• Strategic thinker, anticipate future needs, and drive innovative solutions.
• Effective communicator and relationship builder, able to influence and collaborate across all levels of the organization.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Client-provided location(s): Newark, DE

Job ID: JPMorgan-210680578

Employment Type: FULL_TIME

Posted: 2025-10-29T19:13:29