EMEA Sales Control Manager - Vice President

Step into a pivotal role at JPMorganChase, where your expertise in control management will shape our compliance and risk strategies. Elevate your career with opportunities for growth and collaboration in a dynamic team environment. Join us to make a significant impact on our operations and safeguard our firm's integrity.

As a Markets Business Control Manager (BCM) within JPMorganChase, you will lead the charge in identifying and mitigating compliance and operational risks. Your role is crucial in enhancing our control environment through innovative solutions and advanced data analysis. We value a culture of continuous improvement and collaboration, where your skills in stakeholder management and cybersecurity will thrive. You will be responsible for the control agenda for the Corporate and Private side Sales teams, including Commodities, within UK Sales.

Job responsibilities

• Collaborate with business units to identify potential operational risks in processes, systems, and operations.
• Conduct risk assessments to evaluate the impact and likelihood of identified risks.
• Own and ensure delivery of strategic control initiatives, including change initiatives.
• Drive the control agenda to identify and remediate control gaps, monitoring control effectiveness.
• Review and implement key firm wide policy and procedure reviews on behalf of the Business.
• Review and execution of ad hoc/analytical/deep dives/projects/resiliency requests.
• Review of timely incidents with key stakeholders to agree on root causes and delivery of appropriate control deep dives and remedial actions.
• Influence business practices, key decisions, policies, strategies, internal controls and standards to drive change through continual evaluation of the operational risk and control framework and continual communication with business leaders.
• Partner effectively with colleagues across the firm, front office, operations management, legal, compliance, risk, audit, regulators and technology control functions to drive consistent and rigorous operational risk practices and control programs.
• Work closely with 2nd and 3rd Lines of Defense for ongoing dialogue on exam/audit planning, preparation, testing and post- exam/audit issue management.

• Bachelor's degree or equivalent experience
• Deep understanding of Markets Sales or Trading businesses
• Experience in operations, operational risk management, business controls, sales, trading, audit, technology, business management, or compliance in a sophisticated global banking environment.
• Strong personality, highly motivated, energetic self-starter who takes ownership and is able to work with senior business stakeholders, guiding and challenging as appropriate.
• Good organizational skills - manages & prioritizes multiple tasks across different time horizons within deadlines.
• Work autonomously to affect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment.
• Process analysis/design/re-engineering acumen - ability to understand a process and associated risk to inform control design.
• Strong analytical, problem solving & process re-engineering skills. Solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Excellent verbal and written communication skills, capable of conveying complex information simply to diverse stakeholders across first, second and third lines of defense, as well as senior management.
• Capability to leverage AI/ML technology in risk management and utilize automation to streamline processes and enhance operational efficiency.

• Commodities knowledge desirable
• Strong team player with excellent partnering and influencing skills.
• Investigative mind-set, able to see issues at both a high-level and in detail, and understand applicability across the business.