EMEA Benefits Operations Associate (12 months temporary contract)

Join our EMEA Human Resources Operations function and help deliver a seamless employee experience across the full employment life cycle. In this role, you will support payroll and benefits operations in Warsaw, partnering with teams across HR to resolve issues and keep processes running smoothly. You will bring structure, attention to detail, and a client-service mindset to work that matters to employees every day. If you enjoy ownership, collaboration, and continuous improvement, this role offers strong impact and development.

As an EMEA Benefits Operations Associate in the EMEA Benefits Team, you will support the employee life cycle by delivering payroll- and benefits-related operations for our Warsaw location. You will respond to employee queries, coordinate resolution of complex cases with HR partners, process payroll and benefits inputs, and maintain accurate documentation and reporting. You will help ensure data integrity, confidentiality, and compliance with local requirements while contributing to process improvement initiatives.

Job responsibilities

• Serve as a primary point of contact for employee queries related to benefits, payroll, and time and attendance, ensuring timely and accurate resolution
• Coordinate with HR Business Partners, Employee Relations, Payroll, and other HR teams to resolve complex or escalated issues
• Track, review, and process HR-related invoices and payroll-related benefits instructions, completing post-payroll verification as needed
• Administer leave of absence processes and support benefits administration in line with local legislation
• Maintain and update standard operating procedures and checklists for all workstreams to support accuracy and compliance
• Compile reports and documentation to support in-location teams and management
• Participate in HR Operations initiatives, projects, and continuous improvement efforts
• Ensure data integrity, confidentiality, and appropriate handling of sensitive employee information at all times

Required qualifications, capabilities, and skills

• At least 4 years of experience in an HR operations, HR administration, or HR services role with exposure to payroll and benefits
• Fluency in Polish and English with strong written and verbal communication skills
• Solid understanding of Polish HR and payroll legislation and practices
• Advanced Excel skills (including VLOOKUP, PivotTables, and data validation) and proficiency in PowerPoint and Word
• Strong organization and project management skills with the ability to manage multiple tasks in a deadline-driven environment
• High attention to detail, accuracy, and a strong sense of ownership
• Strong interpersonal skills with the ability to handle sensitive topics professionally and interact with employees at all levels
• Ability to build effective partnerships across locations and with external vendors

Preferred qualifications, capabilities, and skills

• Experience supporting local payroll operations or leading payroll processes for a site
• Experience working in a multinational or matrixed environment

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.

Client-provided location(s): Warsaw, Poland

Job ID: JPMorgan-210761068

Employment Type: FULL_TIME

Posted: 2026-06-20T19:16:17