Are you passionate about using data to draw insights about the retail sector?
As an Economist on the Consumer & Business Intelligence (CBI) Team, you'll contribute to the analytical views and storytelling on retail and shopping through the lens of our internal data. CBI is a new organization that leverages internal data to generate unique insights related to consumers and small businesses. As a member of a new team, your adaptability, flexibility, comfort with ambiguity, and creative problem-solving skills will be key to your success. You will report to the Chief Economist with the following responsibilities:
Job Responsibilities:
- Drive agenda to establish the team as a premier source of intelligence and insights for the retail sector
- Perform long-term analytical monitoring on key business segments (such as luxury shoppers) and conduct near-term deep dives (on topics such as emerging retail trends)
- Define metrics that need to be produced to support execution against the agenda and keep us at the forefront of retail intelligence and analytics
- Collaborate with other economists and data scientists to analyze internal data and generate actionable insights
- Author internal and external reports on topics/segments related to retail and shopping
- Contribute to internal and external reports on topics/segments of heightened interest
- Create automated analytical artifacts that monitor the health of key segments to the business
- Provide analytical views that influence talking points in support of investor relations and external affairs with a high degree of confidence and precision
- Present research and findings to a variety of internal/external audiences, including regularly contributing to and drafting publications in collaboration with other economists
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Required Qualifications, Capabilities and Skills:
- Minimum of 4 years of relevant experience in consumer/business finance, economics, analytics, or related field, with at least 2 years specifically related to retail/shopping
- Advanced analytical mindset; you love digging into the data and defining what it tells you
- Excellent writing and communication skills, with the ability to translate complex data into actionable insights for diverse audiences, including executives and multiple stakeholder groups
- Resourceful and innovative problem-solver who can recognize challenges, devise creative solutions, and advance projects without relying on established processes or detailed guidance
- Appreciation for precision and detail in reporting on data
- Flexibility and agility, with the ability to produce high-quality work on occasional quick turnarounds
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.