Discovery Operations and Case Management Associate

Become a Discovery Operations Specialist in a top-tier global eDiscovery team with an opportunity to collaborate with innovative eDiscovery professionals across a wide variety of disciplines in a dynamic environment to fulfill litigation and regulatory needs.

Job Summary:

As a Discovery Operations and Case Management Associate within the Legal Discovery Management team, you will perform custodial and/or data source research and identification, along with the preservation, collection, disposition, and/or secure delivery of data within pre-defined Service Level Agreements and turnaround times. In this role, you will leverage various eDiscovery tools and/or liaise with internal and external legal and technology partners and other stakeholders to facilitate the execution of these requests. You will also have the opportunity to contribute to broader goals, projects, and initiatives across the eDiscovery spectrum in an effort to continuously develop, update, and improve our eDiscovery program. To succeed in this role, it is key to have the required skills along with knowledge of the eDiscovery field tools and processes.

Job Responsibilities:

• Respond to and fulfill eDiscovery requests across various data sources, including but not limited to electronic communications, voice, structured and unstructured data sources.
• Acts as a point-of-contact for legal teams, advising and coordinating discovery activities.
• Oversee day-to-day case details for certain matter types
• Coordinate discovery life cycle among all the collaborating parties, including the firm's internal attorneys, outside counsel, vendors and firm's internal discovery IT group.
• Conducts early matter outreach, discovery planning, budgeting, custodian scoping, tracking, status reporting, managing to timelines and overseeing production requests.
• Coordinate with internal IT and business partners, and external vendors in support of request fulfillment, including restoration of data with appropriate chain-of-custody documentation, where required.
• Maintain a level of understanding of the business uses for the systems from which data is being requested and proactively address questions related to fulfilling such requests.
• Act as a liaison between the eDiscovery team and global systems and data center contacts, including but not limited to tape operations areas/data centers and 3rd parties, to manage various legal restoration and preservation requests.
• Facilitate the flow of documents and knowledge throughout the discovery process: direct documents into the appropriate work streams and transmit questions, answers and information to/from the managed review vendor and internal or external counsel.
• Support the continuous improvement of eDiscovery operational processes globally, including request processing, research, preservation, collection, disposition, delivery, and control.
• Draft and/or review process management documentation, maintain organized updates and detailed matter/project notes and documentation.

• J.D. from an accredited law school.
• Attorney must be licensed to practice law and a member in good standing in the state/jurisdiction in which the position is based or otherwise in compliance with the in-house counsel registration rules of that state/jurisdiction.

• Minimum 5+ years of discovery experience at a consulting firm, discovery vendor, in-house or top tier law firm strongly preferred.
• Project Management, ITIL, Sigma, ACEDS, PMP background.
• Understanding of firm change management processes and procedures (SDLC, etc.) and experience working in a secure environment with sensitive data, including PII.
• Familiar, knowledge/use of eDiscovery Electronic Stored Information investigation, preservation, disposition, recovery, and analysis of data from a variety of electronic communication, voice, and unstructured systems (e.g., MS Exchange, Connected Archive, Lotus Notes, Robocopy, OnTrack, Hard Drives, Ascent, Digital Safe, NICE, Cisco, SharePoint), backup tape infrastructure (ArcServe, TSM, TDP, NetBackup) and structured data systems, databases and/or eDiscovery, EDRM (eDiscovery Reference Model), or litigation support related experience.
• Familiar, knowledge/use or understanding of Legal chain-of-custody requirements, Regulatory processes, and basic Federal Rules of Civil Procedure.
• Self-motivated, highly flexible, organized, team-oriented person, with the ability to track multiple workstreams and resolve multiple confidential and/or sensitive, time-critical, and competing priorities and projects, has the ability to respond to shifting priorities and comfortable working independently with minimal supervision.