Digital Products Director (Multiple Positions Available)
DESCRIPTION:
Duties: Conduct market and user research to assess feasibility and appeal of new product opportunities. Define vision for new products, prioritize requirements, and develop a product roadmap. Analyze customer issues in order to determine customer needs. Conduct surveys and interviews, as well as hold product focus groups. Design low fidelity mock-ups to visualize product requirements for design and engineering teams. Prepare product launch plan and partner with go-to-market and sales teams to increase product adoption. Gather product engagement analytics. Investigate how users are interacting with the product and optimize user experience to increase user engagement. Drive product portfolio and determine growth strategy of new products. Prepare business case to justify product investments. Build proof of concepts to explore new products and technologies with the goal of increasing efficiency and reducing operational and support costs. This position requires up to 20% domestic travel.
QUALIFICATIONS:
Minimum education and experience required: Bachelor's Degree in Computer Engineering, Computer Science, or related field of study plus nine (9) years of experience in the job offered or as Digital Products Director, Product Management, IT Project Manager, Software Product Expert, Principal Software Engineer, or related occupation. The employer will alternatively accept a Master's degree in Computer Engineering, Computer Science, or related field of study plus seven (7) years of experience in the job offered or as Digital Products Director, Product Management, IT Project Manager, Software Product Expert, Principal Software Engineer, or related occupation.
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Skills Required: This position requires seven (7) years of experience with the following skills: product management with both consumer and enterprise products; managing the full lifecycle of native mobile applications for iOS and Android platforms from idea to delivery across multiple releases and platforms; delivering cloud native software architecture and tools to improve in-app help and support experiences; supporting hybrid cloud architectures; senior program and delivery management for large-scale programs or encompassing multiple programs; executive stakeholder management; determining application user needs; building products and services for application users; cloud computing including cloud migration; cloud infrastructure; cloud architecture; cloud platform strategy; leveraging large language models (LLM) in building Intelligent Search experiences surfacing contextual insights; using AI/ML and advanced data processing techniques; performing data extraction and transformation on payment technology with advanced ML OCR (optical character recognition) for web and mobile applications; managing globally distributed, cross functional teams; multi-dimensional, enterprise scale data analysis and comparison; iOS and android mobile design systems; wireframing and prototyping using Figma and low-code tools to test new ideas and gather end user feedback.
Job Location: 3223 Hanover Street, Palo Alto, CA 94304. This position requires up to 20% domestic travel.
Full-Time. Salary: $235,000 - $285,000 per year.
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion